FLEX Senior Manager, Identity and Access Management - Role-Based Access Control

This is a temporary position. 

The Senior Manager, Identity and Access Management (IAM) – RBAC Product Owner is accountable for the vision, strategy, execution, and adoption of Marriott’s Role-Based Access Control (RBAC) capability. This role owns both governance outcomes and product delivery. The role ensures RBAC capabilities are scalable, auditable, and aligned with security, compliance, and business operating models, while driving effective lifecycle governance across personas, roles, job codes, and applications.

Candidate Profile Required Experience and Skills

• 7+ years of progressive, related industry experience.
• 5+ years of hands-on experience with Identity Governance & Administration (IGA) platforms (e.g., SailPoint IdentityIQ, Saviynt).
• 3+ years of leadership experience in RBAC governance, role lifecycle management, or identity governance programs.
• Strong understanding of IGA services including authoritative sources, role and entitlement management, access reviews, and account lifecycle management.
• Experience onboarding applications into IGA platforms and aligning access models to RBAC standards.
• Experience operating RBAC or identity governance capabilities at enterprise scale with federated ownership models.
• Experience using ServiceNow for intake, approvals, workflow tracking, and RBAC-related RITMs.
• Intermediate to advanced Excel and data analysis skills for governance metrics, trending, and executive reporting.
• Strong understanding of enterprise information security, regulatory requirements (SOX, GDPR, HIPAA), and audit expectations.
• Experience working in outsourced or managed service delivery models.
• Experience with Agile delivery models, PI / sprint planning, and tooling such as Jira.

Core Responsibilities RBAC Product & Governance Strategy

• Own the RBAC product vision, roadmap, and governance strategy, ensuring alignment with Marriott security, compliance, and business priorities.
• Serve as the functional lead for RBAC governance.
• Translate governance objectives into product capabilities, backlog priorities, and measurable outcomes.
• Act as primary interface to RBAC oversight and leadership forums.

Role & Persona Lifecycle Management

• Own the end-to-end RBAC lifecycle including persona creation, modification, and decommissioning.
• Ensure job code to persona mappings, application role mappings, and metadata are governed through approved SOPs.
• Partner with HR, application teams, and persona owners to ensure access models accurately reflect business roles.

Governance, Compliance & Metrics

• Define, monitor, and report RBAC governance KPIs and risk indicators.
• Ensure RBAC controls meet regulatory, audit, and policy requirements.
• Lead RBAC participation in audits and access reviews, addressing gaps and remediation actions.

Operational Oversight

• Provide functional oversight of RBAC-related ServiceNow requests executed by managed service teams.
• Ensure timely, accurate execution of RBAC changes in alignment with governance outcomes and SLAs.

Product Delivery & Planning

• Own RBAC backlog prioritization, PI planning, and sprint execution.
• Plan RBAC delivery horizons across current and future quarters.
• Balance near-term governance needs with longer-term RBAC maturity goals.

Documentation & Continuous Improvement

• Maintain RBAC governance documentation, SOPs, and runbooks.
• Identify and implement process and tooling improvements to enhance efficiency and adoption.
• Stay current with industry trends and emerging technologies related to IAM, RBAC, ABAC, and access governance.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. 

Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. 

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.