Team Lead: Functional Consultants

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Team Lead: Functional Consultants based in the United States. As a Team Lead: Functional Consultants, you will lead and develop a team of functional consultants while ensuring high standards of configuration and process design across client engagements. You will oversee individual performance, career progression, and professional development, providing the guidance and structure needed to help consultants grow. Working closely with technical architects, engagement leaders, and other team leads, you will establish consistent functional practices and drive continuous quality improvement. You will also build and manage an onboarding and development program for junior talent, helping new consultants become confident and billable professionals. While engagement delivery and client relationships remain under other teams' ownership, you will play a critical role in ensuring consultant readiness, work quality, and long-term team success. This is an opportunity to combine people leadership, functional expertise, and talent development in a remote-first consulting environment. Accountabilities You will be responsible for leading the Functional Consultant team, maintaining quality standards, and supporting the professional growth and readiness of consultants across the organization. Your main responsibilities will include: - People Leadership and Performance Management: Directly supervise assigned Functional Consultants, establish clear expectations and priorities, and conduct regular one-on-one meetings. Set individual goals, monitor progress, complete performance and HR reviews, provide evidence-based feedback, and address performance gaps in partnership with People Operations when necessary. - Team Engagement and Alignment: Monitor team morale and engagement, address concerns, and strengthen communication between leadership and individual contributors.

Support recruitment through candidate reviews, interviews, and structured evaluation feedback. - Functional Standards and Quality Assurance: Define, document, and maintain standards for configuration, process design, and solution documentation in collaboration with Technical Solution Architects. Conduct periodic quality reviews, track findings through resolution, and provide actionable coaching to improve the consistency and quality of deliverables. - Continuous Improvement: Identify recurring quality issues, emerging risks, and opportunities to improve functional practices. Escalate concerns when appropriate, support complex functional design decisions, and collaborate with peer Team Leads to maintain consistent standards across the organization. - Career Development and Progression: Build a detailed understanding of each consultant's strengths, skills, and development opportunities. Maintain individual career plans, assess readiness for advancement, and prepare promotion recommendations supported by engagement results, quality reviews, and stakeholder feedback. - Professional Growth and Career Guidance: Help consultants explore career paths, including functional specialization, expansion into other practices, and progression toward lead or leadership positions. Partner with leadership to establish clear consulting career development standards. - Engagement Staffing and Skills Alignment: Participate in weekly staffing discussions and provide informed recommendations based on consultants' skills, certifications, availability, client requirements, and development goals. Identify skill gaps, recommend training or shadowing opportunities, and advocate for suitable stretch assignments while balancing utilization and business needs. - Workload and Capacity Management: Identify potential staffing mismatches, prolonged underutilization, excessive workloads, and burnout risks, raising concerns and recommending appropriate solutions.