Warehouse Operations Manager

Warehouse Operations Manager

Lotte Global Logistics North America is expanding across all divisions including our Freight Forwarding Services in North America. LGLNA is strengthening our global footprint and we are looking for passionate established International Freight Forwarding Business Development Executives to join our team. If you wish to be a part of something special, dynamic, and diverse global environment which is expanding rapidly, LGLNA would like to hear from you.

Job Summary

LGLNA is a growing business that requires a skilled and engaging 3rd party warehouse management operator to support our rapidly expanding organization. The right candidate will thrive in a fast-paced and multi-site environment. S/he enjoys collaborating with all company team members, is skilled in candidate screening and management, inbound, outbound, communication internal and customer, and strategic planning. We're looking for an experienced warehouse professional who will partner with our customer relationship to support and develop in our fast-growing business.

Key Responsibilities

• Lead and direct routine warehouse
• Manage all inbound, outbound of 400~500 SKU products.
• Manage warehouse inventory and keep records of the inventory / Conduct daily, monthly and annual inventory
• Select carriers for transportation and negotiate rates
• Manage trucking delivery drivers.
• Resolve any arising problems and complaints in timely manner
• Collaborate with sales teams to manage logistics operations reliably.
• Report by establishing the optimal logistics warehouse operation plan;
• Collaborate with leadership team to guide and understand skills and competencies required for openings
• Develop, implement, and maintain company policies and procedures
• Track and record performance reviews
• Korean fluency preferred
• Monthly AR/AP closing management.
• Confirm dispatch on customer order and review for reliable delivery
• Maintain compliance with federal, state, and local employment laws, regulations, and recommended best practices
• Other duties as assigned.

Skills & Abilities

• Excellent Excel skills
• Ability to understand and operate all areas of the supply chain
• Understanding of warehouse process
• Excellent written and verbal communication skills(English, Korean)
• Ability to multi-task and meet deadlines
• Proficient computer skills, including: email, Microsoft Office, Google Drive
• Fantastic organizational and time management skills
• Meticulous attention to detail
• Must have excellent interpersonal skills
• Solutions focused with great problem-solving skills
• Maintain high-level of professionalism and employee confidence
• Ability to work independently, making sound and appropriate decisions and escalating when appropriate

Education & Experience

• 7 years of warehouse, forwarding management experience, preferred

Physical Requirements

• Ability to travel to various operational sites
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to access and navigate each IT system and operational websites

Other Requirements

The warehouse is located in Holland, Michigan and is a warehouse that operates the company's MRO and subsidiary materials. S/he must be able to travel to field sites and offices, as needed, and as we continue to expand. LGLNA is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability

Benefits

• Opportunity for internal career advancement
• 401k with company match
• Medical Benefit Plan
• Paid holidays and vacation
• Industry Transportation/Trucking/Railroad
• Logistics & Supply Chain
• Employment Type Full-time