Billings Operations Consultant

OneSignal is the autonomous lifecycle marketing engine for B2C app companies. Marketers can orchestrate the campaigns that onboard, engage, and retain users, increasing LTV and reducing churn. Companies like Zynga, Bitcoin.com, and Philips use OneSignal to drive outcomes with AI that scales with you. We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Florida, Massachusetts, New York, New Jersey, Ohio, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK, Singapore, and Canada - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Francisco and San Mateo in CA, in London, UK, and offer flex seating options for employees to work together in-person in NY and other areas. Hiring in Singapore is done in partnership with a local EOR, and hiring in Canada is done in partnership with Rippling's EOR. OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on collaboration, and focus on ownership and personal growth make OneSignal a uniquely great place to work. OneSignal is looking for a detail-oriented Billing Operations Consultant to support our Finance team with day-to-day billing, accounts receivable, commission administration, and other operational tasks. The ideal candidate has experience in SaaS billing operations, is comfortable working with subscription and usage-based billing models, and can manage recurring responsibilities independently. Key Responsibilities Billing & Usage Management Prepare monthly usage-based overage calculations and invoices across multiple products. Review and reconcile usage reports to ensure billing accuracy. Create invoices, process credits and billing adjustments, and resolve billing discrepancies. Support AWS and GCP marketplace billing, reconciliation, and payment tracking. Maintain accurate customer billing records and schedules. Accounts Receivable & Collections Monitor outstanding invoices and follow up on overdue payments. Track incoming payments and assist with payment reconciliation. Respond to customer billing and payment inquiries. Commission Administration Assist with monthly and quarterly sales commission calculations. Validate commission data, adjustments, and payout reports. Support commission tracking and reconciliation. Reporting & Process Improvement Prepare recurring billing, collections, and operational reports. Maintain Excel and Google Sheets trackers. Document workflows and identify opportunities to streamline manual processes. Support ad hoc Finance projects as needed. Qualifications Required 3+ years of experience in SaaS billing, accounts receivable, or finance operations. Strong Excel and Google Sheets skills, including pivot tables, lookups, and data reconciliation. Experience with subscription billing, invoicing, and collections. Strong attention to detail, organizational skills, and ability to work independently. Good written and verbal communication skills. Preferred Experience with Recurly, NetSuite, Salesforce, or similar billing, ERP, and CRM systems. Familiarity with usage-based SaaS billing models. Experience with CaptivateIQ or other sales commission platforms. Exposure to AWS or GCP marketplace billing. Working Arrangement Fully remote. Approximately 20 hours per week, with flexibility during peak billing periods. Ability to manage recurring deadlines and work independently after initial training. The New York and California hourly rate for this part-time contract position is between $38 and $60 per hour, for an expected 20–25 hours per week. Your exact rate is determined by a number of factors such as your experience, skills, and qualifications. Qualities We Look For Friendliness & Empathy Accountability & Collaboration Proactiveness & Urgency Growth Mindset & Love of Learning In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process. OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants. #J-18808-Ljbffr OneSignal, Inc.