Business Analyst 3

Job Title: Business Analyst 3

Location: 109 Governor Street, Richmond, VA 23219

Contract

This position provides business analysis and project coordination support for Pharmacy project and also for VASE+ and several .NET maintenance applications.

The Office of Information Management (OIM) is seeking two Business Analysts to support enterprise-wide web application initiatives and Pharmacy Partner Hub programs. These roles require close collaboration with business stakeholders, technical teams, and federal/state partners to ensure business processes, requirements, enhancements, and new initiatives are thoroughly analyzed and documented for successful IT implementation. Analysts will participate in Agile ceremonies, testing efforts, cross-functional troubleshooting, and creation of customer-facing and technical documentation.

• Candidates should be local to Richmond, VA in order to work onsite at least three days each week; first 30 days all five days a week.

• Candidates will be required to interview onsite.

• Parking not provided.

• The first 30 days all five days a week.

• Gather and document business requirements for new initiatives, system enhancements, and application needs.

• Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.

• Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.

• Conduct project meetings, demos, trainings, and prepare detailed meeting notes.

• Present requirements to technical and business teams for validation and discussion.

• Participate in functional and systems integration testing; develop test plans, scenarios, and results.

• Support User Acceptance Testing (UAT) and customer validation.

• Develop user guides, training materials, and provide implementation/maintenance support.

• Collaborate with development, infrastructure, and support teams to resolve cross-functional issues.

• Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.

• Support project managers in RFP/SOW reviews and Agile tool management.

• Ability to blend methodologies together in the right proportions to fit a project and business environment.

• 5+ years of business analysis experience, including requirements gathering and documentation.

• 7+ years of business analysis experience, including requirements gathering and documentation.

• 7+ years of strong analytical, problem-solving, organizational, and communication skills.

• 7+ years of experience with process mapping, feasibility studies, system documentation, and customer engagement.

• 7+ years of knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).

• 7+ years of ability to manage multiple concurrent priorities independently.

• 7+ years of strong SQL, PL/SQL, Oracle databases experience.

• 7+ years of web application experience with Oracle APEX, Microsoft .NET.

• 7+ years of experience with a Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.

• 5+ years of experience facilitating Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.

• 7+ years of excellent verbal and written communications skills.

• 7+ years of strong analytical, planning, and organizational skills with an ability to manage competing demands.

• 5+ years of healthcare information systems experience.

• 5+ years of familiarity with Commonwealth of Virginia SEC 501.

• 5+ years of experience with RFP development, .NET applications, and system upgrades/interface design.

Ideal candidates are assertive, highly motivated, detail-oriented, and able to take ownership of assigned projects while maintaining strong communication with diverse stakeholder groups.