Senior Director, Analytics and Reporting Services

Company:CompassusAbout CompassusCompassus provides a continuum of integrated home-based services, including home health, hospice, home infusion, palliative, and personal care. Over 10,500 teammates and more than 300 access points nationwide provide high-quality care and manage patients’ advanced illnesses in partnership with health systems and long-term care partners. The Compassus Care for Who I Am culture reflects its unique care delivery model, which focuses on each person as an individual as well as a patient, to improve their quality of life in a meaningful way. Learn more at compassus.com.About the OpportunityThe Senior Director, Analytics and Reporting Services is responsible for leading the enterprise analytics, business intelligence, and reporting services function for Compassus. This role provides strategic and operational leadership for the teams, platforms, processes, and services that enable the organization to translate data into actionable insight, improve decision-making, and better support clinical, operational, financial, and strategic performance.This position requires a strong analytics mindset, deep business acumen, and the ability to partner effectively across clinical operations, finance, revenue cycle, growth, quality, compliance, human resources, and technology. The Senior Director will ensure that Compassus has trusted analytics capabilities, well-governed reporting, scalable data products, and practical insights that support the broader information needs of the business.This role is not simply responsible for producing reports. It is accountable for building and maturing a high-performing analytics and reporting service model that helps the business answer important questions, identify trends, understand performance drivers, monitor outcomes, and act on opportunities. The Senior Director will play a key role in advancing Compassus from traditional report fulfillment toward consultative analytics, governed self-service, and insight-driven decision-making.Key ResponsibilitiesAnalytics Strategy and Business PartnershipLead the development and execution of the enterprise analytics and reporting services strategy aligned with organizational prioritiesWork closely with business leaders to understand priorities, clarify business problems, and define key performance questionsEnsure analytics efforts are focused on meaningful business outcomes and measurable impactServe as a consultative partner to senior leaders and operational teams, helping them interpret data and make informed decisionsTranslate data into insight by helping stakeholders understand what the data means, why it matters, and what actions to considerPromote a culture of data-driven decision-making across all functions, including clinical operations, hospice, home health, palliative care, revenue cycle, finance, growth, compliance, and workforce managementReporting and Business Intelligence ServicesOversee the enterprise reporting and business intelligence function, including reports, dashboards, scorecards, and data productsEnsure reporting deliverables are accurate, reliable, timely, and aligned with business needsEstablish standards for dashboard design, metric presentation, report development, testing, deployment, and ongoing supportImprove the quality, consistency, and usability of reporting services across the organizationReduce duplicative reporting, retire low-value reports, and strengthen governance and standardizationEnsure reporting is supported by trusted data sources and consistent business definitionsEstablish and manage an effective intake, prioritization, and delivery model for analytics requestsPartner with business and technology leaders to prioritize work based on value and urgency and communicate delivery expectationsData Products, Metrics, and GovernanceDefine and maintain trusted enterprise metrics, common business definitions, and governed semantic modelsPromote standardized reporting practices to ensure consistency and reliability across the organizationPartner with Data Engineering, Technology, Compliance, Information Security, and business data owners to improve data quality, access, and usabilitySupport development of scalable, reusable data products and governed datasets for enterprise useEnsure analytics solutions are sustainable, secure, and designed for long-term valuePromote data stewardship practices, including documentation, ownership, and validationAlign stakeholders around key metrics and reduce confusion from inconsistent reporting logic or conflicting data sourcesSelf-Service Analytics EnablementExpand governed self-service analytics capabilities across CompassusDevelop standards, tools, training, documentation, and support models to enable effective data access and useDefine the balance between centralized analytics development and self-service capabilitiesEnsure self-service analytics is supported by appropriate governance, security, and standardized definitionsEnable the business to move faster without compromising trust or data integrityImprove analytics literacy by promoting effective use of dashboards, metrics, trends, and performance toolsAdvanced Analytics and InnovationIdentify opportunities to apply advanced analytics, including forecasting, trend analysis, predictive modeling, and AI-enabled insightsSupport the transition from historical reporting to forward-looking, proactive analyticsModernize analytics delivery and improve reporting efficiencyAutomate manual processes where appropriateEvaluate and leverage emerging analytics platforms and technologies responsiblyPartner with Technology and business leaders to ensure solutions are practical, compliant, secure, and aligned with enterprise prioritiesTeam Leadership and Talent DevelopmentLead, develop, and mentor a team of analytics, reporting, and business intelligence professionalsSet clear expectations, manage performance, and build team capabilitiesFoster a culture of accountability, curiosity, service, quality, and continuous improvementGuide the team toward a more consultative analytics modelStrengthen team capabilities in analytical thinking, business acumen, communication, and insight deliveryBalance responsiveness to business needs with maintaining trusted data and scalable, sustainable solutionsCompliance, Security, and Risk ManagementEnsure analytics and reporting services align with Compassus policies, data security requirements, and privacy standardsMaintain compliance with healthcare regulatory obligations, including proper handling of sensitive and protected health informationEnsure appropriate role-based access, data sharing controls, and reporting governancePartner with Information Security, Compliance, and Technology teams to secure analytics platforms, reports, datasets, and dashboardsFunctional Leadership and Service DeliveryLead the enterprise Analytics and Reporting Services function, including strategy, operating model, service delivery, and team performanceDrive the transition from report fulfillment to consultative analytics and insight-driven decision supportEstablish and manage intake, prioritization, demand management, and stakeholder communication processesOversee the design, development, deployment, and support of analytics and reporting solutionsPartner with business leaders to translate needs into meaningful analytics, dashboards, and data productsCollaborate with Data Engineering and Technology teams to ensure data pipelines, platforms, and models meet business needsEnsure analytics solutions are accurate, secure, compliant, supportable, and user-friendlyDevelop and track performance measures for the function, including delivery timelines, adoption, stakeholder satisfaction, report rationalization, self-service maturity, and business value deliveredWork Environment and Job RequirementsRequired QualificationsBachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Healthcare Administration, Finance, Statistics, or a related field10+ years of progressive experience in analytics, business intelligence, reporting, data services, or related technology leadership rolesExperience leading analytics, business intelligence, or data services teamsStrong analytical skills with the ability to interpret complex data, identify trends, and develop actionable insightsDemonstrated ability to partner with senior leaders to define priorities and deliver high-value analytics solutionsExperience with enterprise analytics and reporting platforms (e.g., Power BI or similar tools)Strong understanding of data governance, data quality, metric standardization, and reporting best practicesExperience building or maturing self-service analytics capabilitiesExcellent communication, storytelling, and stakeholder management skills, with the ability to translate complex concepts into clear business languageProven ability to lead teams through change, manage competing priorities, and deliver results in a fast-paced environmentPreferred QualificationsMaster’s degree in Analytics, Business Administration, Healthcare Administration, Information Systems, Statistics, Data Science, or a related fieldExperience in healthcare or post-acute care (hospice, home health, palliative care, or revenue cycle)Experience with Microsoft data and analytics platforms (e.g., Power BI, SQL Server, Azure Data Factory, Microsoft Fabric)Experience with enterprise data environments (data warehouses, lakehouses, semantic layers, governed datasets, data catalogs)Experience applying analytics to areas such as clinical operations, revenue cycle, finance, growth, workforce planning, or complianceFamiliarity with HIPAA and healthcare data privacy requirementsExperience with advanced analytics, forecasting, predictive modeling, AI-enabled analytics, or automationExperience leading analytics transformation initiatives, including reporting rationalization, dashboard standardization, or self-service enablementWhat We OfferWe offer a highly competitive compensation package with an attractive base salary, short- and long-term incentive programs, and competitive benefits. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered to contribute their best. We welcome candidates of all backgrounds, identities, and experiences, believing that our differences make us stronger. Together, we’re shaping the future of healthcare with compassion, integrity, and opportunity for all.Want to Learn More About this Opportunity?View email address on click.appcast.io#LI-JW1Build a Rewarding Career with CompassusAt Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.Your Career Journey MattersWe’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.The Compassus Advantage• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development.• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.Ready to Join?At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.SummaryLocation: Brentwood, TNType: Full time