Desktop Support Technician (Colonsay)

Desktop Support Start Date: Immediate Site address: 3 miles South Junct. Hwy. 16 & 2 Colonsay, SK S0K 0Z0 Key Aspects Minimum 2-3 years of technical experience. Ready to reallocate to nearby site location. Has driving experience and license. Drug test is mandatory. Desired Skills, Experience and Responsibilities Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices Printer break-fix and installation Disposal, redeployment and Asset reclaim Shipping coordination Data Backup and Data Recovery coordination Hardware Refresh Warranty and Out-of-warranty repair and replacement Depot Services Walk Up Support Spare parts management Good Knowledge / hands on supporting VDI 1st level Trroubleshooting Executive (VIP) Support Audio and Video Support including Health Checks Inventory and Asset Management – Depot Operations Coordinate with external vendors for dispatch support Identify and resolve hardware and software application conflicts Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents Responsible for asset tagging and entering all incoming equipment into our asset management system Collaborate with cross functional teams to properly onboard incoming recent hires Ensure that hardware is properly assigned and updated into our management system Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware Ensure that resolutions are consistent with company standards and policies #J-18808-Ljbffr Sri Tech Solutions