Sr. Director, E-commerce & Customer Enablement

Raleigh, NC

Full time

R115924

Are you ready to lead high-performing engineering teams and shape the future of legal technology?

Would you enjoy driving technical strategy, innovation, and product excellence in a global organization using advanced AI and technology solutions?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (

About the Role

As Senior Director, Software Engineering, you will provide leadership for large-scale engineering teams while driving technical strategy, innovation, and delivery excellence. You will partner with stakeholders, customers, and engineering leaders to develop resilient teams, advance product strategy, and deliver impactful technology solutions that support business goals.

Responsibilities

· Leading large offshore resources to solve complex business needs

· Developing leaders to build a resilient leadership team, encouraging new ideas from staff to foster improvements through innovations

· Making long or short-term decisions on Product developments as they relate to overall strategy

· Having overall management accountability, including performance management, hiring, and coaching of staff

· Ensuring teams are knowledgeable in the critical aspects of their roles, and providing clear feedback and training opportunities

· Writing advanced complex code for computer systems, acting as a senior source of expertise, performing reviews, and leading development

· Leading Technical strategy and direction, and participating in the the development and evolution of architecture

· Working directly with customers and end-users, and providing design input across a product

Requirements

· Have excellent knowledge and experience in project planning and management tools

· Have experience in staff resourcing and management, including partnering and offshoring resourcing models

· Be able to demonstrate excellent organizational skills when dealing with multiple priorities, and be able to think analytically

· Be expert in development languages, including JAVA_J2EE, JavaScript, JSP, C_C++, HTML, XML, SQL, Windows, UNIX and .Net

· Be a natural problem solver and able to take a lead in collaborating to resolve issues

· Have excellent communication skills and the ability to convey information clearly to a wide audience

· Be very proficient in database technology, design and manipulation, optimization, and best practice

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $156,700 - $290,900. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here ( to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.