Billing Administrator

Billing Administrator

What We Do! We are a Texas Based - Texas Proud waste solutions provider servicing your local residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer service, starting with our hardworking Operations team to our Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those looking to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas.

What We Are Looking For! Billing Administrator Position Summary Handle inbound/outbound inquiries which result in but not limited to: setting up new accounts and services, providing service contract information, resolving customer issues or questions, and collecting payment while delivering great customer service and leaving a positive impression.

Essential Duties And Responsibilities

• Prepare, review, and send invoices to customers on a regular schedule
• Ensure accuracy in billing data by verifying rates, customer accounts, and contract terms
• Process billing adjustments, credits, and re-bills as needed
• Respond to customer inquiries regarding invoices, payments, and account discrepancies
• Collaborate with the sales, customer service, and operations teams to resolve billing issues
• Maintain organized billing records and ensure compliance with company policies
• Monitor aging reports and assist in collections, when needed
• Input data into billing software accurately
• Support internal and external audits by providing billing documentation as requested
• Perform other assignments and duties as directed by supervisor

Minimum Qualifications

• 2+ years of experience in billing, accounts, receivable, or a similar administrative finance role
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Proficiency in Microsoft Excel and billing / accounting software
• Ability to multitask and work in a fast-paced environment

Physical Requirements

• Sitting for 6 - 8 hours a day
• Standing, walking, bending, kneeling, stooping, and climbing
• Ability to lift and move items up to 10 pounds

Education

• High School diploma or equivalent required (Associate's or Bachelor's in accounting or business preferred)

License And Certifications

• None