Manager, Account Manager

Manager, Account Manager

Overview

• Support the development and execution of account plans aligned with customer and Mastercard growth objectives


• Manage day-to-day relationships with assigned issuer partners and key stakeholders


• Identify opportunities to expand Mastercard products, solutions, and services within client portfolios


• Support revenue, volume, and market share growth across assigned accounts


• Partner with cross-functional teams, including Product, Marketing, Services, and Customer Delivery, to execute client initiatives


• Develop business cases, presentations, and proposals to support growth opportunities


• Monitor account performance and proactively identify risks and opportunities


• Coordinate the execution of strategic projects and commercial initiatives


• Build strong relationships with internal and external stakeholders to support long-term partnership success

• Experience in account management, business development, consulting, financial services, or payments


• Understanding of the banking, payments, fintech, or cards ecosystem


• Strong relationship management and stakeholder engagement skills


• Demonstrated ability to identify and support growth opportunities


• Strong analytical, problem-solving, and project management capabilities


• Excellent communication and presentation skills


• Ability to work effectively across multiple functions and manage competing priorities


• Results-oriented with a strong execution focus and ownership mindset


• Experience working with financial institutions or strategic client portfolios preferred


• Fluent in English and Vietnamese

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.