Splish Splash Parking Lot Supervisor

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are treated equally and with respect. The Parking Supervisor ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, team members are in place, and guest cars are parked quickly and efficiently. Splish Splash Parking Lot Supervisor Roles & Responsibilities Supervisory Duties Supervise the daily operations of the Parking team and any other assigned departments Lead by example, attitude, and as a representation of Splish Splash’s core values Act as an approachable mentor and coach to all assigned team members Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests Become knowledgeable of performing the essential duties of all parking positions and backfill these positions when needed Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline Ensure that all required meal and other breaks are being given in accordance with NY law Assist with team scheduling and timekeeping activities Departmental Duties Welcome guests to the park, while guiding them to an open parking spot Ensure that all POS financial transactions for parking lots are accurate and in compliance with PCI standards Ensure the smooth process of parking cars Courteously assist guests with questions and complaints Assist in directing guests to the proper parking space, when needed Follow the designated safety procedures when directing cars in the parking lot Ensure that all vehicles are parked in an efficient manner Prevent guests from carrying unauthorized items through to bag check Maintain overall upkeep of the parking lots, including trash clean up and removal Direct emergency services such as fire and police in the event of an emergency Assist with special parking details in emergency situations or for special events Assist other Guest Experience departments as needed All other duties assigned by leadership Pay Rate: $19 per hour. Education & Experience No education requirements for this role 1+ years of related work experience preferred Language Ability to read, write, and speak fluent English and Spanish or other bilingual language skills are a plus. Requirements Must be at least 18 years of age to comply with NY Child Labor Laws Ability to work flexible schedule, including evenings, weekends, and holidays Ability to maintain a positive and professional attitude in difficult situations Ability to address multiple tasks and priorities in a fast-paced environment Ability to work independently as well as with a team Must be proactive, a quick learner, and able to collaborate well in a workplace Excellent customer service skills, ability to resolve questions, problems, issues, and concerns Physical Requirements Ability to stand, walk, and remain on feet for majority of the workday Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders Ability to remain sedentary for periods of time, while using a computer Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more Working Conditions Subject to frequent exposure to outdoor areas of the park Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions Subject to frequent interruptions and requests that may require reprioritization of activities Team Member Benefits Flexible schedule Ability to cross‑train and learn unique skills across various departments Free admission to Splish Splash on your days off Invited to exclusive employee events throughout the season #J-18808-Ljbffr Kennywood Park