IT Service Center Lead - Operations, Metrics & Automation
Cardinal Health, Inc.
Cardinal Health, Inc. is seeking an IT Service Center Supervisor responsible for resolving technical problems and managing daily operations of the IT service center. You will supervise a team, oversee key metrics, and collaborate with various departments to implement solutions. Ideal candidates will have a Bachelor's degree and at least 2 years of supervisory experience. This role includes benefits such as medical coverage, paid time off, and a 401k savings plan. #J-18808-Ljbffr Cardinal Health, Inc.
$120 - $140 per hour
...Title: Global Delivery Center (GDC) Strategy & Operations Lead (Contract)... ...integration of global IT delivery capabilities... ...successful transition of IT services into global... ...of performance metrics, reporting, and continuous... ...standardization, automation, and process...OperationsContract workLocal areaRemote work$80.9k - $115.5k
Cardinal Health, Inc. is looking for an IT Service Center Operations Data Analyst to deliver valuable insights that enhance performance and customer experience. The role requires strong analytical skills in SQL, Tableau, Hive, and Alteryx to generate scalable reporting...Operations$70k - $85k
...looking for a systems‑minded operator who can own the feedback loop between our service channels and our... ...ensure our external help center, agent knowledge, and... ...categories, so both AI‑enabled automated and human agents... ...customer support concepts and metrics (CSAT, ASA, handle time...OperationsWork at office$22 - $26 per hour
...Sales & Service Lead New York, New York, United States Mindful movement. It's at the... ...needed. Business Leader Partner with Operations & Visual Manager to manage reporting,... ...strong business acumen by leveraging metrics to support business-driving strategies...OperationsFull timeWork experience placementShift work$28 per hour
A leading service testing company in New York, NY, is seeking a Service Center Coordinator to manage day-to-day operations and ensure client satisfaction. The ideal candidate will have an Associate’s degree and 3-5 years of customer service experience. Responsibilities...OperationsFull time- A reputable moving company in New Jersey is looking for an Assistant Operational Manager to support daily operations at the Service Center. The role includes overseeing personnel, ensuring compliance with high service standards, and enhancing customer satisfaction. Ideal...Operations
- A leading IT services company is seeking an experienced IT Service/Operations Manager to lead their operations and support teams. The ideal candidate will have over 8 years of experience and will be ITIL certified. Responsibilities include maintaining operational integrity...OperationsFlexible hours
$67.5k - $111.71k
What IT Service Center Supervisor contributes to Cardinal Health IT Service Center is responsible... ...that support continued investment in automation (AI, ML, RPA) and partner with... ...IT Service Center staffing. Provide operational metric reports and call forecasts to senior...OperationsTemporary workLocal areaImmediate startFlexible hours- Trek Bicycle Corporation in State College, Pennsylvania is seeking a Service Manager who will be the operations lead in the Service Center. You’ll be responsible for workflow, staffing, and KPIs to ensure an excellent customer experience while managing a team of mechanics...OperationsFlexible hours
- ...Effortless Office is hiring a Service Delivery Team Lead to oversee and enhance technical support operations. This remote role involves mentoring technicians, ensuring SLA compliance, and driving quality assurance improvements. Candidates should have a Bachelor's degree...OperationsWork at officeRemote work
$192k - $288k
...Citi Services is a leading provider of cash management, treasury, trade, clearing, depository receipts... ...closely with Services business and operations teams to ensure that client-facing... ...Monitoring & Reporting: Develop and maintain metrics and dashboards to monitor DLP tool...OperationsFull timeWork at office- One Identity, LLC is seeking a Manager II, IT Service Delivery to provide reliable and high-quality IT services to employees. This role encompasses ownership of IT support operations, service management, and the end-user experience across the organization. The ideal candidate...Operations
- ...Software is looking for a Service Delivery Lead to work in our Operations team. This role is suited... ...in service delivery, IT operations, or client services... ...to interpret performance metrics, conduct trend analysis,... ...Familiarity with automation tools and continuous improvement...OperationsTemporary workWork experience placementRemote work
- ...temporary role focused on bridging the gap between technical initiatives and operations. You will assist with logistics, coordination, and execution of IT projects, reporting to the Cornerstone Team Lead. Responsibilities include tracking project milestones, documenting...OperationsTemporary workPart timeLocal areaRemote work
- A healthcare company in New York is seeking a Senior Manager, IT Operations, to oversee IT service delivery. The role involves leading an IT team, ensuring technology reliability, and automating processes. Candidates should have over 8 years of IT experience, particularly...Operations
- ...A leading energy industry company is seeking an Incident Manager to work remotely.... ...candidate will have familiarity with operational metrics, ITSM best practices, and extensive knowledge... ...a strong understanding of Azure cloud services are crucial. This role requires strong...Remote work
$179.8k - $213.5k
...York is seeking a Senior Manager for IT Operations. This role involves leading a high-performing IT team and overseeing the delivery of IT services in a cloud-first environment. Candidates... ...service mindset and expertise in automation. Excellent benefits, including full medical...Operations$305k - $375k
...Protective Services Lead Boston, MA; Remote-Friendly (... ...focused on day-to-day operational excellence, you'll work... ...processes, systems, and metrics that let the function... ...across Legal, IT, Facilities, People, Finance... ...or security operations center work Have supported...OperationsWork at officeRemote workVisa sponsorshipFlexible hoursShift work$160k - $225k
...Group Inc. is seeking an experienced Counterparty Credit Risk Operations IT Lead in New York City. The successful candidate will be... ...requires a minimum of 15 years in IT Operations within financial services and offers a base salary ranging from $160k to $225k. The position...OperationsRemote work$151.51k - $169.12k
...term impact at the center of every decision.... ...in how we operate. Our culture is fast... ...is responsible for leading CGC’s day-to-day enterprise... ...for core IT services, end-user computing... ...responsibly leverage automation, AI tools, and... ...escalations, service metrics, and continuous improvement...OperationsFull timeWork at officeShift work- ...solutions provider in Pennsylvania is seeking an IT Support/Coordinator to maintain accurate... ...support agreements are in place and leading IT projects. The ideal candidate has 1-3... .... Join a team ensuring smooth IT operations across the organization. #J-18808-Ljbffr...Operations
- A leading insurance organization is seeking a Senior Director of Global Service Delivery to oversee enterprise-wide IT support and service management. The role requires strategic leadership to build scalable Help Desk operations, enhance service management practices, and...Operations
- ...Supervisor responsible for overseeing billing and collections operations within the Patient Financial Services department. Candidates should have at least 2 years... ...service standards, and monitoring key financial metrics. Strong communication and leadership skills are...Operations
- ...Protective Services Strategy & Operations Lead Boston, MA; Remote-Friendly (Travel-Required... ...crisis management — and it's growing quickly as... ...track KPIs and operational metrics for program readiness, response... ...Global Security Operations Center (GSOC) to design communication...OperationsContract workWork at officeRemote workWorldwideVisa sponsorshipFlexible hours
- Client Servicing Division Lead - Asset Management page is loaded## Client Servicing Division Lead... ...management expertise who understands the operational and accounting infrastructure that... ...driving quantitative and qualitative metrics to measure the success of projects, people...OperationsContract workWork at office
$28 per hour
...range of analytical testing services to clients across multiple industries... .... Job Description Service Center Coordinator serves as the... ...coordinating the day-to-day operations of the service center, ensuring... .... Follow‑up with inbound leads daily and develop a working knowledge...OperationsFull timeLocal areaMonday to FridayNight shift- United Rentals, Inc. is looking for a Service Manager in Pennsylvania to lead a maintenance team, ensuring optimal service quality and efficiency. This... ..., managing budgets, and improving performance metrics. Candidates should have a high school diploma and substantial...Operations
- Cardinal Health is seeking an IT Service Center Operations Data Analyst who delivers high-value insights that enhance performance and customer experience... ..., 4-8 years of experience, and expertise in call center metrics. Additional benefits include medical coverage, paid time...Operations
- ...Manager 1 to oversee the Enterprise Network & Voice Services within ITS. This role involves managing planning and operations, leading technical staff, and ensuring high-quality... ...and 2-5 years of management experience in IT, alongside strong communication and leadership...Operations
$37 - $43 per hour
...will you be working with? Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Our team is focused on continually... ...New York City territory. This role ensures operational excellence by supervising field service technicians...OperationsHourly payWork experience placementWorldwide
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