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IT Service Center Lead - Operations, Metrics & Automation

Cardinal Health, Inc.

Cardinal Health, Inc. is seeking an IT Service Center Supervisor responsible for resolving technical problems and managing daily operations of the IT service center. You will supervise a team, oversee key metrics, and collaborate with various departments to implement solutions. Ideal candidates will have a Bachelor's degree and at least 2 years of supervisory experience. This role includes benefits such as medical coverage, paid time off, and a 401k savings plan. #J-18808-Ljbffr Cardinal Health, Inc.

Vacancy posted 1 day ago
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