Senior CrowdStrike Security Engineer

Requirements

Key Responsibilities

Threat & Vulnerability Management

• Process scan registration requests for vulnerability scanning coverage
• Handle requests for blocking via firewall in response to identified threats or vulnerabilities
• Manage agent version upgrades across scanned endpoints and servers
• Provide follow-up support to users on scanning, agent, and remediation issues
• Verify the impact of ServiceNow patch applications and change requests on the vulnerability management environment
• Prepare incident reports for vulnerability and threat management events

EDR Solution Management

• Perform client verifications for EDR agent health and coverage
• Manage ADFS certificate renewals
• Support server deployment activities for EDR agents and related infrastructure
• Coordinate AIS verification terminal version upgrades
• Coordinate AWS golden image version upgrades
• Perform supplier information verifications
• Support group company terminal version upgrade activities
• Prepare incident reports for EDR events

Required Qualifications

• 7+ years of experience in security operations, including substantial hands-on administration of the CrowdStrike Falcon platform — both Falcon Exposure Management (Spotlight) for vulnerability management and Falcon Insight (EDR/XDR) for endpoint detection and response
• Experience with scan registration and coverage management within a CrowdStrike vulnerability management environment
• Familiarity with firewall change/blocking request processes and coordinating with network security teams
• Experience with Falcon sensor/agent version upgrades and lifecycle management across endpoints and servers
• Experience providing end-user follow-up support for scanning, agent, and remediation issues
• Working knowledge of ServiceNow for tracking patch management and change requests, including verifying downstream impact
• Experience with EDR client/agent verification and troubleshooting across endpoints, servers, and terminals
• Experience managing ADFS certificate renewals and related identity federation components
• Experience supporting server deployments and endpoint agent installation
• Experience managing AWS golden image version upgrades for endpoint agents
• Experience verifying supplier/vendor information and coordinating terminal version upgrade support across group/affiliate companies
• Experience drafting clear, accurate security incident reports
• Strong attention to detail and ability to follow documented change/request procedures accurately
• Excellent written and verbal communication skills for stakeholder coordination and inquiry handling
• Business-level English proficiency (required)

Preferred Qualifications

• Japanese language proficiency preferred, to support direct coordination with Japan-based stakeholders during Japan business hours
• CrowdStrike certification (e.g., CCFA/CCFR)
• Experience with ServiceNow Security Operations (SecOps) or Vulnerability Response modules
• Experience with AWS infrastructure and golden image pipelines
• Prior experience supporting a financial services or insurance client's security operations

Note: This role operates on a Japan-shift schedule to support real-time coordination with Japan-based stakeholders. Exact working hours, on-site/remote arrangement, and location will be confirmed based on project needs.