Assistant Event Manager
Willow Grove Inn
Job Overview:
We are looking for a dynamic and motivated Banquet Staff member to join our team! This position requires a flexible schedule and the opportunity to engage with guests while maintaining high standards of service. The ideal candidate will be an excellent communicator detail-oriented and dedicated to providing top-notch hospitality.
Key Responsibilities:
Guest Interaction:
- Greet guests warmly and address any questions or concerns.
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Anticipate guests needs to ensure a positive and memorable experience.
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Provide personalized service to enhance the overall banquet atmosphere.
Operational Oversight:
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Oversee the setup and breakdown of banquet spaces ensuring tables chairs linens and equipment are arranged according to event specifications.
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Assist in the preparation and coordination of banquet events to ensure smooth operations.
Making the Schedule for Event Employees
Food and Beverage Service:
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Monitor and manage the flow of food and beverage service during events.
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Ensure proper presentation timing and adherence to dietary restrictions and guest preferences.
Quality Control:
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Maintain high standards of cleanliness and sanitation within the banquet area.
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Perform regular checks to ensure everything is operating smoothly and to the highest standards of service.
Problem-Solving:
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Quickly identify and address any issues that arise including guest complaints or operational challenges.
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Resolve problems with a calm demeanor and effective communication.
Skills and Qualifications:
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Excellent customer service skills with the ability to engage with diverse groups of guests.
- Strong leadership and supervisory abilities to guide staff and oversee operations.
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Detail-oriented and organized with the ability to multitask and manage competing priorities.
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Ability to work effectively under pressure and meet deadlines.
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Knowledge of food and beverage service standards and proper etiquette.
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Effective communication skills for clear coordination with team members and guests.
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Previous experience in the hospitality industry is preferred but not required.
Additional Requirements:
- Flexible schedule including weekends nights and early mornings.
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Availability to work on some holidays as needed.
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Ability to work in a fast-paced environment while maintaining a professional and courteous demeanor.
If you are passionate about delivering exceptional service and thrive in a dynamic environment we want to hear from you! Apply today to join our banquet team and be a part of making every event unforgettable.
Required Experience:
Manager
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