Director, Non-Admitted

Overview

Department: Field Underwriting

Job Description: The Director of Non‑Admitted is responsible for developing and executing the strategy for the non‑admitted business. This start‑up business will expand the value proposition of GuideOne’s Core admitted businesses in Religious Institutions and Non‑Profit & Human Services into non‑admitted products and services. The role manages the Non‑Admitted P&L and financial results, including all production and underwriting activities to ensure profitable and sustainable growth of the business.

Work Arrangement

Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in‑office schedule. The initial training period may require additional in‑office days.

Accountabilities

Strategic & Portfolio Leadership

• Develop and execute non‑admitted strategy and capabilities to ensure profitable and sustainable growth.
• Oversee the non‑admitted business portfolio, monitoring book quality, mix of business, and key performance metrics to ensure underwriting profitability and achievement of financial objectives.
• Manage or influence all aspects of non‑admitted operations and processes, including underwriting, technology, claims, risk control, actuarial, finance, data, and QA capabilities.
• Collaborate with Product, Distribution, and others to develop a compelling value proposition and deliver products and services needed to profitably capture target growth.
• Ensure portfolio health through responsible delegation of authority, creation of underwriting appetite and guidelines, and leverage of feedback loops including claims activity and QA results.
• Effectively communicate portfolio performance, health, trends, and opportunities across the organization.

Business Planning & Partnership

• Collaborate with Distribution and Core underwriting leadership to develop and execute non‑admitted distribution strategy, including management of key agent and broker relationships.
• Build and strengthen internal and external relationships to identify and drive new non‑admitted business opportunities.
• Partner with Marketing and Distribution to ensure effective marketing of non‑admitted capabilities and value proposition.

People & Talent Development

• Recruit and manage a dedicated underwriting team as the book grows, driving profitable growth of the segment.
• Identify training needs, facilitate learning opportunities, and provide mentoring to strengthen team capabilities.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Preferred: Chartered Property Casualty Underwriter (CPCU), Insurance Institute of America (IIA), or related professional designation.
• In‑depth experience and knowledge of the surplus lines commercial insurance market and regulatory compliance requirements, including applicable policies, laws, and regulations.
• Active surplus lines license or ability to obtain one shortly after hire.
• Strong project management and problem‑solving skills with the ability to identify issues and drive effective resolutions.
• Broad understanding of P&C insurance practices, processes, and regulations.
• Ability to work effectively within a matrixed team environment.
• Strong verbal and written communication skills, with the ability to convey information clearly and concisely.
• Excellent organizational skills and the ability to manage high work volume and tight deadlines.
• Proficiency in data analytics and Excel to support portfolio objectives, underwriting decisions, and corporate initiatives.

Pay Range

Annual base salary: $140,000 – $185,000, depending on experience, qualifications, and geographic location.

Benefits

• Competitive base salary plus incentive plans for eligible team members.
• 401(K) retirement plan with company match up to 6% of eligible salary.
• Free basic life, AD&D, long‑term disability and short‑term disability insurance.
• Medical, dental, and vision plans.
• Wellness incentives.
• Generous time off program, including personal, holiday, and volunteer paid time off.
• Flexible work schedules and hybrid/remote options for eligible positions.
• Educational assistance.

Equal Opportunity Employer

The Mutual Group is an Equal Opportunity Employer. We recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law. Applicants requiring a reasonable accommodation due to a disability at any stage of the application process should contact View email address on click.appcast.io.

All offers of employment are contingent upon the successful completion of a background check. The Mutual Group participates in the E‑Verify program.