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Medical Office Front Desk Receptionist

Ian Boykin MD PA

Job Description

Job Description

Benefits:

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
We are looking for a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate must have prior experience in a medical office setting, strong communication abilities, and a commitment to exceptional patient service. In this role, you’ll be the first point of contact for our patients, responsible for managing front-desk operations and supporting our clinical staff.

Key Responsibilities

  • Greet patients and visitors professionally and courteously

  • Answer and direct incoming phone calls

  • Schedule patient appointments using eClinicalWorks (eCW)

  • Verify insurance and collect co-pays or patient payments

  • Maintain and update patient records accurately

  • Assist with medical record retention, distribution, and organization

  • Perform administrative duties such as scanning, faxing, and filing documents

  • Coordinate referrals to other healthcare providers as directed

  • Ensure compliance with patient confidentiality regulations (HIPAA)

  • Deliver outstanding customer service to patients and their families

Qualifications

  • High school diploma or equivalent (required)
  • Prior experience as a medical receptionist or similar role (required)
  • Proficient in electronic medical record (EMR) systems, especially eClinicalWorks
  • Strong multitasking, organizational, and time management skills
  • Excellent verbal and written communication skills
  • Team-oriented with a professional and empathetic demean
  • Knowledge of medical terminology and office procedures
Benefits

  • Health Insurance

  • Dental Insurance

  • Paid Time Off

  • Retirement Plan

Medical Specialty

  • Primary Care
We are looking for a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate must have prior experience in a medical office setting, strong communication abilities, and a commitment to exceptional patient service. In this role, you’ll be the first point of contact for our patients, responsible for managing front-desk operations and supporting our clinical staff.

Key Responsibilities

  • Greet patients and visitors professionally and courteously

  • Answer and direct incoming phone calls

  • Schedule patient appointments using eClinicalWorks (eCW)

  • Verify insurance and collect co-pays or patient payments

  • Maintain and update patient records accurately

  • Assist with medical record retention, distribution, and organization

  • Perform administrative duties such as scanning, faxing, and filing documents

  • Coordinate referrals to other healthcare providers as directed

  • Ensure compliance with patient confidentiality regulations (HIPAA)

  • Deliver outstanding customer service to patients and their families

Qualifications

  • High school diploma or equivalent (required)
  • Prior experience as a medical receptionist or similar role (required)
  • Proficient in electronic medical record (EMR) systems, especially eClinicalWorks
  • Strong multitasking, organizational, and time management skills
  • Excellent verbal and written communication skills
  • Team-oriented with a professional and empathetic demean
  • Knowledge of medical terminology and office procedures
Medical Specialty

  • Primary Care

Vacancy posted 18 days ago
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