Account Manager

Account Manager

About APPLIED Adhesives: We have you covered. Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered. With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we're not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company. We have countless victories that we could celebrate, but we're more interested in looking forward than back. We've collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner. Come join us!

The Role: We are seeking a self-motivated, proactive Account Manager who will be responsible for managing, maintaining, and growing APPLIED's House Accounts, as well as closing new business opportunities. Key activities include proactive outreach on pre-established set of accounts, executing on account plan strategies, and providing daily technical and product level support. This individual will work independently and collaboratively to create value and drive profitable growth. This role requires occasional, local travel, but the majority of the job will be done from a home office. This is a remote role in the Twin Cities, MN which requires occasional travel (<10% travel).

Key Responsibilities:

• Retain & grow sales/profitability with existing customers.
• Win new business opportunities with support of the Business Development Team.
• Uncover larger opportunities within existing book of business.
• Work cross-functionally to implement account pricing strategies.
• Proactively assess and validate customer needs and goals on an ongoing basis.
• Develop strong relationships with key decision makers at all levels within an account.
• Maintain high activity levels and review with management as required.
• Develop and maintain detailed customer plans with existing and prospective key accounts that are critical to achieving house revenue and profit margin goals.
• Maintain high levels of professional internal and external communication.
• Teamwork and collaboration with other Applied Product functional areas (Marketing, Purchasing, Customer Service).
• Support and adhere to all safety procedures and complete all required safety training.
• Identify and support improvement opportunities for processes to support company objectives and customer expectations.
• Perform other duties as assigned.

You Are Ideal for This Role If You:

• Value teamwork and recognize that the best results come from supporting and learning from one another.
• Focus on solutions, prioritize effectively, and go the extra mile when needed to achieve goals.
• Build trust through reliability, transparency, and a strong sense of responsibility.
• Ask questions, seek new perspectives, and continuously look for better ways to work.
• Balance customer success with business success and are energized by helping the organization grow.

Required Minimum Qualifications:

• Bachelor's Degree or higher, or 4+ years of relevant professional experience.
• 2+ years of Account Management experience
• Located in the Twin Cities, MN area.
• Must be able to travel up to 10% of the time.
• Legally authorized to work in the United States.

Other Qualifications:

• Prior experience in adhesives or related field is highly preferred.
• Experience closing new business and growing and retaining existing business is required.
• Must be well organized, process and data driven, with the ability to make decisions and act on them.
• Ability to communicate at all levels within an organization, build and manage relationships, demonstrate resilience, and handle difficult situations with a positive "can do" attitude.
• Proven experience & ability to work independently, as well as in a team environment.
• Demonstrated excellence in verbal and written communication skills, including a strong phone presence, listening, and presentation skills.
• Competency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.).
• Desire to develop knowledge and practice of customer-focused selling processes.

Physical Requirements:

• Communicate information and ideas so others will understand.
• Observe details at close range (within a few feet of the observer).
• Remain in a stationary position for extended periods of time.
• Operate a computer and other office productivity machinery, such as a keyboard, mouse, telephone.
• Travel between company locations, customer sites, and/or manufacturing facilities as needed.
• Walk through manufacturing, warehouse, and production areas as needed.

Why Work for Us:

• Medical, Dental and Vision Benefits
• 401k Match
• Flexible and Team-Oriented work environment
• Generous PTO policy
• Tuition Reimbursement
• Employee Assistance Program
• Career and talent development opportunities as well as opportunities for personal growth

Leading with Integrity, Collaboration, and Passion In today's dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it's demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence. Our Core Values: Team-Oriented We win together! We treat our teammates with respect. Get Things Done We focus on results, not excuses. We consistently go above and beyond. Accountable When we make a commitment, we keep it. Trust is earned. Curious Curiosity is the spark for a solution. We are growth-minded and eager to learn. Driven to Win A highly satisfied customer is our ultimate win. Profitable growth = winning.

Interview Expectations: To ensure a fair and consistent hiring process, AI-generated or AI-assisted interview responses are not permitted. Candidates who use AI tools during interviews will not be considered for employment.

FLSA Status: Exempt Compensation : Compensation for roles at APPLIED varies based on a wide variety of factors, including job-related knowledge, skills, experience, education, work location, and internal equity. As required by applicable law, APPLIED provides a reasonable compensation range for positions that may be filled in multiple locations. The anticipated base compensation range for this position is $80,000 - $100,000 annually. This role is also eligible to participate in APPLIED's Profit Contribution (PC) Bonus Plan, with an anticipated On-Target Earnings (OTE) range of $115,000 - $129,000 annually. This range represents a good-faith estimate of the compensation expected for this role at the time of posting. Actual compensation offered may vary based on the factors noted above. In addition, we are invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.