Program Supervisor

Job Description

Job Description

Overview

Join Our Impactful Team at Health Connect America!  

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

Responsibilities

If you're someone who believes that strong teams create stronger outcomes for children and families, this role was built for you.

As a Program Supervisor at Health Connect America, you'll play a key leadership role in supporting staff, overseeing program operations, and ensuring services are delivered with excellence. By mentoring team members, maintaining quality standards, and helping drive strategic initiatives, you'll contribute to meaningful outcomes for both clients and employees.

What You'll Do

As a Program Supervisor, you'll partner closely with the Program Director to support staff development, operational success, and program growth. Day to day, you can expect to:

• Provide leadership, supervision, and ongoing development for team members through training, coaching, performance feedback, and support with evidence-based practice implementation
• Coordinate day-to-day program operations, manage caseload distribution, facilitate staff meetings, and identify staffing needs to ensure effective service delivery
• Support compliance efforts by monitoring documentation, service authorizations, accreditation standards, regulatory requirements, and organizational policies
• Assist with recruitment, hiring, onboarding, and retention efforts while fostering a positive and collaborative team culture
• Contribute to budget planning, strategic initiatives, marketing activities, and regional development efforts that support program growth and sustainability
• Participate in quality assurance activities, audits, and continuous improvement efforts while providing direct services to families as needed

What to Expect

This is a dynamic leadership role that combines staff supervision, operational oversight, and program development. You'll work closely with Program Directors, direct service providers, referral partners, and community stakeholders to ensure services are delivered efficiently and effectively while maintaining high standards of quality.

Success in this position requires strong communication skills, sound judgment, the ability to balance multiple priorities, and a passion for helping teams grow and succeed. You'll have opportunities to mentor staff, improve program performance, and contribute to strategic initiatives that strengthen services for children and families.

Qualifications

We welcome candidates who bring strong leadership skills and a passion for service and meet the following qualifications:

• Bachelor's degree in a Human Services-related field such as Social Work, Psychology, Sociology, Counseling, Criminal Justice, or a related discipline
• Minimum of two years of experience in a related field working with children, families, community services, behavioral health, or educational programs
• Supervisory or leadership experience preferred
• Experience with case management, community-based services, staff development, or program operations preferred
• Strong organizational, communication, problem-solving, and team-building skills
• Valid driver's license, reliable transportation, and current vehicle insurance required

Be Well with Us

We know that people who support others need support, too. That's why Health Connect America offers a comprehensive benefits package designed to help you thrive both professionally and personally:

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!  

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters