Veterinary Practice Manager

Lead. Support. Practice Medicine. Make an Impact. Southern Hills Animal Hospital is seeking a dynamic, hands-on Practice Manager who brings both strong leadership skills and solid veterinary technician experience to our growing hospital. This is not a desk-only management position. We are looking for a medical-minded leader who can manage operations and confidently step into the treatment area when needed. If you are an experienced veterinary technician who has grown into leadership, or a current Practice Manager who still loves being involved in patient care, this could be the perfect fit. Why This Role Is Unique At Southern Hills Animal Hospital, the Practice Manager plays a vital medical leadership role. There must always be a Lead Technician or Registered Veterinary Technician (RVT) on-site, and when coverage is limited, the Practice Manager steps in to function as Lead Tech to support the medical team. This position blends: Business operations Team leadership Medical oversight Hands-on clinical support We are looking for someone who thrives in all four areas. What You’ll Do Lead the Medical Team Manage, mentor, and train technicians and support staff Ensure efficient workflows and high-quality patient care Step into a Lead Tech or RVT role when needed Support surgical, dental, and treatment operations Promote a positive, cooperative, team-focused culture Oversee Hospital Operations Hire, train, and supervise support staff Maintain inventory and oversee purchasing systems Implement safety and security procedures Coordinate scheduling for optimal coverage and efficiency Drive Financial and Administrative Excellence Manage daily accounting transactions and reporting Oversee accounts receivable and payable, and payroll processing Ensure proper use of practice management software Elevate Client Experience Foster strong, professional client relationships Support conflict resolution with empathy and professionalism Maintain high standards of service and communication What We’re Looking For Required Minimum 5 years of experience in a veterinary practice Strong working knowledge of veterinary medical procedures Proven leadership or supervisory experience Ability to lift up to 50 pounds and work actively in a clinical environment Excellent communication, organizational, and financial skills Highly Preferred Veterinary Technician experience required RVT license strongly preferred Experience functioning as Lead Technician Comfortable working both on the floor and in an administrative capacity Work Environment This isan on-site leadership role. The Practice Manager is expected to be physically present to oversee daily operations and support staff and patient care. This role may require: Occasional Saturdays Stepping into shifts when coverage is needed 35 to 40 hours per week over 5 days Who You Are A confident take-charge leader who motivates by example Calm under pressure and solutions-oriented Professional, diplomatic, and team-focused Passionate about both animals and people Organized, detail-driven, and business-minded Why Join Southern Hills Animal Hospital? We are a growing, forward-moving hospital committed to excellent patient care, strong client relationships, and a collaborative team culture. This is an opportunity to step into a true leadership role where your medical skills and management abilities are equally valued. #J-18808-Ljbffr East Louisville Animal Hospital