RN- Patient Coordinator/Call Center

BASIC PURPOSE OF THE JOB

Manages individualized, goal-directed nursing care through use of the nursing process and the principles of primary nursing in accordance with departmental and hospital policies and procedures.

REPORTS TO

• Nurse Manager

JOB REQUIREMENTS

Supervisory Responsibilities: NO

Minimum Education: Associates Required. Bachelors preferred.

Degree: Nursing

License/Certification Required: Nursing Licensure for State of Tennessee

Minimum Work Experience: Pediatric nursing experience preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent communication and customer service skills.
• Demonstrated clinical abilities.

DUTIES AND RESPONSIBILITIES

• Collects comprehensive data pertinent to the healthcare needs of patients and formulates nursing diagnoses based on the analysis of that assessment data, and documents data in a concise and timely manner.
• Develops and follows a plan of care that prescribes interventions to attain expected outcomes.
• Identifies expected outcomes for the plan of care individualized to the child, family, and situation.
• Implements and coordinates the delivery of care while employing strategies to promote health and a safe environment.
• Evaluates progress toward the attainment of outcomes.
• Systematically evaluates the quality and effectiveness of nursing practice.
• Collaborates with the family in the conduct of nursing practice. All decisions and actions are on behalf of the patient and family and in all areas of practice are determined in an ethical manner.
• Integrates research findings into practice and, where appropriate, participates in the generation of new knowledge in innovative ways.
• Interacts with and contributes to the professional development of peers and colleagues.
• Serves as a leader in the practice setting and in the profession.
• Acquires and maintains current knowledge and competency in nursing practice.
• Considers factors related to safety, effectiveness, cost and impact on practice in planning and delivering care.

PHYSICAL REQUIREMENTS-Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

• Heavy lifting, pushing, and pulling is required up to 50 lbs occasionally, 20-30 lbs frequently, and 10lbs constantly to move objects of up to 150 lbs. Sudden emergency situations have the potential for exposure to lifting or moving of up to 150 lbs. Frequent bending, walking, sitting squatting, reaching, and standing are required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference every day.