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Collections Specialist

ITTConnect

ITTConnect is seeking a Collector & Foreclosure Specialist for a direct-hire full time position with a client that is a large financial institution. The Collector & Foreclosure Specialist primarily functions as a collector, which includes contacting borrowers regarding past due loans. In addition, this function will assist the Team Leader by drafting demand letters, contacting the Bank's attorneys (either in-house or external), produce reports, and participate on projects as designated by the Team Leaders. Key Responsibilities: Managing severely past due loans thru the foreclosure process. Tracking foreclosure sales while providing detailed reporting to Management. Acting as the conduit between the Bank, the borrower, and the Bank's attorneys. Review and submitting invoices representing the Bank attorneys' fees. Maintain and understand the requirements of FDCPA. Outbound / Inbound calls to and from delinquent borrowers. Resolve past due loans while minimizing risk. Maintain and update calling activities within the designated system. Requirements Minimum of 5 of relevant experience. In-depth knowledge of federal, state, and investor requirements related to foreclosure Knowledge of banking regulations and compliance requirements, including AML, BSA and Bank Secrecy Act. Strong analytical and problem-solving abilities, with the capacity to interpret financial information and client needs. Proven ability to manage complex foreclosure cases and resolve escalated issues. Excellent written and verbal communication skills, with the ability to interact effectively with internal and external stakeholders Must be fluent in Spanish. Portuguese is a plus. ITTConnect

Vacancy posted 5 days ago
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