General Manager 3 - Environmental Services / Custodial

Role Overview Sodexo is seeking a General Manager 3 Environmental Services / Custodial for Highlands ARH located in Prestonsburg, KY . The hospital is part of the Appalachian Regional Healthcare (ARH), a not‑for‑profit health system, operating 14 hospitals. ARH is the largest provider of care, the single largest employer in southeastern Kentucky, and the third‑largest private employer in southern West Virginia. The Operations Manager will oversee the housekeeping department operations at this 192‑bed facility with a manager and a team of 30 in a union environment reporting to the Client Executive. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well‑being. What You’ll Do have exceptional client service mentality and executive presence be responsible for driving client and patient satisfaction scores provide a clean and safe environment for patients, visitors and staff and work closely with the Infectious Control department partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership effectively manage the Unit Operating System support a diverse and inclusive workforce What We Offer Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring leaders who develop and motivate a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system an expert in building and maintaining strong customer/client relationships possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion have 3‑5 years previous custodial or housekeeping director‑level experience preferably in a hospital environment can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management have experience effectively managing projects within agreed upon timelines are proficient with computers and other technology have experience with vendor and contract management, as well as union and contract negotiations have strong financial acumen and budget management experience Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Qualifications & Requirements Minimum Education Requirement – Bachelor’s Degree or equivalent experience Minimum Management Experience – 5 years Minimum Functional Experience – 5 years #J-18808-Ljbffr Sodexo Group