Employer Shared Responsibility Specialist

Job Description

Job Description

Benefits Compliance Specialist | West Palm Beach, FL

We are hiring three Benefits Compliance Specialists to support a large HR and employee benefits organization in West Palm Beach.

This is an excellent opportunity for professionals with backgrounds in employee benefits, health insurance, customer service, payroll, HR services, or compliance who want to gain additional experience supporting employer benefits and regulatory programs.

What You'll Do

Provide phone and written support to employer clients and internal business partners.

Assist with client onboarding and ongoing benefits/compliance administration.

Research and resolve client questions involving benefits and regulatory processes.

Support questions related to ACA/Employer Shared Responsibility requirements and reporting.

Review and interpret account information, reports, and internal records.

Research information from government and regulatory resources when necessary.

Document client communications and resolutions accurately.

Partner with internal Sales and Operations teams to resolve client issues.

Maintain excellent client service while meeting established service-level expectations.

What We're Looking For

2+ years of customer service, insurance, sales, benefits, payroll, or similar professional experience

Strong written and verbal communication

Excellent attention to detail

Strong research, analytical, and problem-solving skills

Comfortable navigating multiple computer systems

Experience documenting client interactions or cases

Ability to interpret detailed processes and explain information clearly to clients

Skills

Customer service, Call center, Administration, Benefits administration, Compliance

Top Skills Details

Customer service,Call center,Administration

Additional Skills & Qualifications

- Bachelor's degree in Business or related field preferred, but not required.

- 2+ years of customer service, sales, insurance, benefits, or equivalent experience.

- Strong analytical and problem-solving skills.

- Excellent written and verbal communication.

- Strong organizational and documentation skills.

- Ability to interpret detailed procedural or regulatory information.

- Ability to manage multiple client issues and priorities.

- Comfortable learning new technology and navigating several systems.

- Knowledge of ACA, employee benefits, health insurance, or employer compliance is strongly preferred.

- Experience in payroll, PEO, benefits administration, insurance, or HR services would translate well into the position.

Experience Level

Entry Level

This is a Contract position based out of West Palm Beach, FL.

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of West Palm Beach, FL.

This position is anticipated to close on Nov 25, 2026.

This is a fully onsite position in West Palm Beach,FL.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.