Operations Specialist

Job Description

Operations Specialist, Ever - San Diego

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About Us

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Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.

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Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.

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Key Responsibilities:

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Lot & Queue Management

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• Maintain organized vehicle queues across WIP and finished goods stages.
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• Optimize lot space utilization to support throughput and operational efficiency.
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• Track unit status and location accurately to ensure proper inventory flow.
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Vehicle Quality & Inventory Control

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• Keep inventory at sellable quality standards through regular inspections.
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• Maintain vehicle charge levels per established SOPs.
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• Identify units needing reconditioning or escalation and communicate accordingly.
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• Maintain key organization systems to ensure accurate key-to-unit accountability at all times.
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• Conduct regular lot audits to verify unit count, placement, and condition accuracy.
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• Ensure lot is organized and vehicles are staged in designated areas per operational standards.
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• Reconcile physical inventory against system records and escalate discrepancies promptly.
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Vehicle Appearance & Readiness

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• Wash, clean, and maintain the appearance of vehicles to ensure they meet company presentation standards.
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• Prepare vehicles for customer deliveries, test drives, and onsite inventory.
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• Conduct routine vehicle cleanings and touch-ups to ensure vehicles are consistently clean, presentable, and delivery-ready.
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• Maintain a high standard of vehicle cleanliness while supporting daily operational and delivery needs.
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Shipping & Logistics Coordination

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• Manage inbound and outbound unit flow with carrier and shipping partners
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• Execute vehicle ingress and egress, verify condition, document accurately, and resolve discrepancies
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• Driving vehicles between lots, showrooms, third party servicers, and chargers
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• Ensure handoffs meet compliance and quality standards at every touchpoint
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Qualifications & Fit

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• Experience in vehicle logistics, fleet operations, auto reconditioning, or a related field
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• Familiarity with EV charging infrastructure and vehicle readiness standards (preferred)
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• Comfortable with lot operations software, inventory tools, or mobile-based tracking systems
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• Valid driver's license with a clean record and acceptable driving record
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• Ability to work outdoors in variable weather conditions and perform physical tasks as needed
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• Strong attention to detail with the ability to identify condition issues, documentation gaps, and inventory discrepancies
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• Physical and spatial awareness to safely handle vehicles and manage lot space effectively in a fast-moving environment
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• Ability to maintain accuracy and quality standards in a dynamic, high-volume environment
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• Clear, timely communication with the ability to surface issues early and keep relevant stakeholders informed
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Physical Requirements

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• Ability to perform physical work in a vehicle-service environment, including standing, walking, bending, kneeling, crouching, reaching, and working in and around vehicles for extended periods.
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• Ability to safely enter, exit, and operate vehicles, including driving vehicles as needed in connection with reconditioning, testing, movement, and delivery.
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• Ability to occasionally lift, carry, push, or pull up to 50 pounds; ability to move heavier items with appropriate equipment or assistance
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Compensation & Benefits

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• Compensation: $21-25 per hour
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• Employment Type: Full-Time
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• Benefits : Comprehensive medical, dental, and vision coverage; 401(k); PTO and sick time.
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Location

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• San Diego, CA — On-Site Required. No remote or hybrid arrangements. Availability required during high-volume periods, weekend hours, and month-end close.
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