Veterinary Technician / Veterinary Receptionist

Mountain Shadow Veterinary Hospital Is Hiring!

Mountain Shadow Veterinary Hospital is searching for an experienced or licensed Veterinary Technician / Client Service Representative to join our dedicated and collaborative team! We believe that delivering exceptional patient care starts with supporting one another, and we work hard to create an environment where team members feel valued, encouraged, and empowered to grow.

At Mountain Shadow Veterinary Hospital, we pride ourselves on practicing excellent medicine with exceptional people. We foster a fun, supportive workplace culture focused on teamwork, camaraderie, mentorship, and professional development while maintaining a healthy work-life balance.

Position Details

• Role: Veterinary Technician / Client Service Representative
• Status: Full-time
• Salary: Negotiable and based on experience & licensure
• Schedule: Monday - Friday. Weekends off!

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license & VTNE fee reimbursement, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Why Our Team Loves Working Here

• Consistent scheduling that supports work-life balance
• Positive and supportive team culture
• Mentorship and encouragement as you grow your career
• Opportunities for learning, cross-training, and continued education
• Lunch breaks built into the workday
• Fun team perks including coffee runs, meals, and ice cream parties
• Meaningful opportunities to support pets and the local community
• A collaborative environment built on teamwork and mutual respect

What You'll Do as a Veterinary Technician

• Assist veterinarians during exams, treatments, surgeries, and procedures
• Practice low-stress handling techniques to keep patients safe and comfortable
• Support diagnostics, treatments, laboratory testing, and patient care
• Anticipate the needs of veterinarians and support efficient workflow
• Collaborate with teammates to provide exceptional patient care
• Maintain accurate medical records and support hospital operations
• Educate clients and communicate clearly regarding patient care and treatment plans

What You'll Do as a Client Service Representative

• Welcome clients and patients warmly and professionally
• Support front desk operations with strong attendance and reliability
• Communicate compassionately with clients and coworkers
• Listen to clients and help create a positive, supportive experience
• Support appointment scheduling, client communication, and hospital workflow
• Maintain a positive attitude and team-oriented approach throughout the day
• Continue learning and growing professionally through mentorship and support

What Our Team Members Bring

• Veterinary Technician experience and/or current veterinary technician license preferred
• Strong communication and customer service skills
• Positive attitude and collaborative mindset
• Compassion for patients, clients, and coworkers
• Ability to thrive in a fast-paced veterinary environment
• Dependability and professionalism
• Desire to continue learning and growing professionally
• Commitment to teamwork, respect, and exceptional patient care

The Extras You'll Actually Feel

• A workplace where appreciation and teamwork are genuine priorities
• Mentorship and support to help you continue advancing your career
• Real work-life balance with thoughtful scheduling and regular breaks
• Opportunities to fully utilize and grow your veterinary skills
• A positive clinic culture where support, collaboration, and fun matter
• Meaningful work helping pets and the people who love them every day

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you're the person we've been searching for? Fantastic! Apply today and discover what makes Mountain Shadow Veterinary Hospital such a rewarding place to grow your veterinary career!

Diversity, equity, inclusion, and belonging are core values at Mountain Shadow Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.