Customer Install/Service Coordinator

Job Description

Job Description

Benefits:

• Free Friday Breakfasts
• A positive and collaborative work environment
• Voluntary Life Insurance
• Short and Long Term Disability
• Medical, Dental and Vision
• 401K Matching (after 6 months of employment)
• Company work truck is provided
• * offered after 60 days of employment

Customer Coordinator – Generator Sales/Install/Service
Full-Time | Monday–Friday | Fast-Paced Work Environment
Location: Wheeling, IL

Powering Peace of Mind
Generator Supercenter, Inc. is North America’s #1 Generac dealer, providing high-quality backup power solutions and renewable energy systems. Our team is committed to delivering reliable, efficient, and innovative energy services that protect homes and businesses during power outages. As we continue to expand, we’re looking for a detail-oriented Scheduling Coordinator to keep our projects on track and our clients connected.  

Position Summary  
The Coordinator plays a vital role in supporting our construction and installation operations. This position is responsible for managing daily job schedules, coordinating materials, tracking project progress, and supporting subcontractor and permit workflows. You'll work closely with construction superintendents, project managers, subcontractors, and vendors to ensure timely project completion and smooth operations.  

Key Responsibilities  
Scheduling & Coordination:  

• Create and maintain daily and weekly construction and installation schedules based on field and project management inputs
• Coordinate subcontractor activities and material deliveries to align with project timelines
• Schedule inspections, permitting appointments, and commissioning activities
• Monitor project progress and adjust schedules as needed to meet deadlines

Project Support & Documentation:  

• Set up new jobs and ensure proper documentation is uploaded and maintained
• Assist in preparing change orders, payment applications, and subcontractor agreements
• Ensure site documentation, permits, and punch lists are up to date and completed
• Help manage close-out procedures for completed projects, including permit resolution and punch list sign-off

Communication & Team Collaboration:  

• Act as the liaison between field crews, project managers, subcontractors, and clients
• Participate in regular project meetings to review progress, identify delays, and resolve scheduling conflicts
• Maintain clear, professional communication with all internal and external stakeholders

Additional Duties:  

• Support vendor negotiations and assist with estimating during the bid process
• Provide administrative support to project and construction teams as needed
• Customer communication
• Sales and marketing Support
• general admin activities

 
Qualifications  

• High school diploma or GED required; associate degree or trade school certification a plus
• Previous experience in scheduling, construction coordination, project administration, or electrical service coordination
• Familiarity with electrical systems (AC/DC) preferred
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, Project)
• Experience with work order systems and documentation control tools
• Excellent communication, organization, and multitasking skills
• Strong attention to detail and ability to meet deadlines in a fast-paced environment
• Motivated self-starter with strong interpersonal skills
• Experience coordinating with subcontractors, vendors, and inspectors

 
Preferred Skills:  

• Knowledge of residential or commercial generator installation processes
• Construction industry experience, particularly in electrical or energy services
• Familiarity with permitting and inspection coordination

 
Why Work at Generator Supercenter?  

• Be part of a national leader in energy solutions and backup power systems
• Support meaningful projects that bring peace of mind to customers during power outages
• Work in a collaborative, growth-oriented environment
• Opportunity for advancement in a growing and innovative company

 
Apply today to join Generator Supercenter as a Scheduling Coordinator and help us keep projects on track and homes powered when it matters most.