SLA-Driven Call Center Operations Manager

$111.4k - $150k

ASM Research, An Accenture Federal Services Company

A leading technology services provider in Oklahoma City is seeking a Call Center Operations Manager to oversee daily functions and ensure high-quality service. Responsibilities include managing workflows, staff training, and compliance with federal standards. Ideal candidates have a Bachelor's degree in a relevant field and 7-10 years of experience in management with a focus on operational efficiency. This role offers a competitive salary of $111,400 to $150,000. #J-18808-Ljbffr

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Vacancy posted 5 hours ago

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