Unified Communications Integration Engineer, Public Safety Seattle, Washington, United States

Unified Communications Integration Engineer, Public Safety Seattle, Washington, United States Join Axon and be a Force for Good At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a highly motivated and experienced Unified Communications Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real‑Time Communication Platform. You will be responsible for the interoperability and assimilation of highly available, Elastic, Robust, Multi‑Tenant, and Self‑Healing RTC and VoIP Signaling Services. The platform will have to comply with the most stringent Security, Authentication and Authorization Standards in order to ensure high SLA and guarantee 5‑nines uptime. You will work closely with Carbyne's Operations team and act as the technical liaison between Engineering and the Business for all UC‑related activities. What You’ll Do Work as part of a real‑time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure Configure and troubleshoot Carbyne’s Novel Emergency Communication Platform Provide clients with customized communication solutions for Carbyne’s unified communications services Install, maintain, integrate, and contribute to PBX projects and UC solutions Create and maintain technical specs and solution documents Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne’s best practices Provide technical support and training for the Operations team on 911 emergency communications systemsGain a strong understanding of unified communications architecture, networking, and cloud computing Interact with a variety of internal stakeholders: Carbyne’s Operations, R&D, Sales, CTO Office, and Product Managers What You Bring Proven experience with VoIP architecture. Hands‑on installation experience deploying open‑source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.) Extensive knowledge of VoIP deployments and protocols like SIP, SDP, RTP, Web RTC, and their troubleshooting. Understanding of video/audio codecs, packetization, encryption, and transport 3+ years of experience in solutions deployment of open‑source VoIP solutions 3+ years of networking experience. Proven knowledge and experience in networking, full knowledge of the OSI model and deep understanding of 1‑7 Network Layers Good understanding of Linux environments, including bash scripting Hands‑on experience deploying on Private and Public network/security clouds (AWS) Nice‑to‑Haves Industry certifications like CCIE, CCNP, CCNA Voice Knowledge of Docker and Kubernetes Knowledge of AWS infrastructure Work Location This is a hybrid role, with an expectation of four days per week in office. Benefits Competitive salary and 401(k) with employer match Discretionary paid time off Paid parental leave for all Medical, dental, and vision plans Fitness programs Emotional & mental wellness support Snacks in our offices Pay Transparency Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $141,000 and $188,000, excluding commissions, bonuses, and other compensation, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements. Equal Opportunity We are an equal opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email View email address on click.appcast.io. Please note this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr Prepared