Unified Communications Integration Engineer, Public Safety

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Join Axon and be a Force for Good Axon is a global leader in 911 solutions, dedicated to protecting life and advancing public safety. Your Impact We are seeking a highly motivated and experienced Unified Communications Integration Engineer to integrate and deploy the world’s first Cloud‑Based Emergency Real‑Time Communication Platform. You will be responsible for the interoperability and assimilation of highly available, Elastic, Robust, Multi‑Tenant, and Self‑Healing RTC and VoIP Signaling Services. The platform will have to comply with the most stringent Security, Authentication and Authorization Standards in order to ensure high SLA and guarantee 5 nines uptime. You will work closely with Carbyne’s Operations team and act as the technical liaison between Engineering and the Business for all UC‑related activities. You will get an opportunity to work on cutting‑edge technologies and to build a lifesaving emergency platform. What You’ll Do Work as part of a real‑time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure Configure and troubleshoot Carbyne’s Novel Emergency Communication Platform Provide clients with customized communication solutions for Carbyne’s unified communications services Install, maintain, integrate, and contribute to PBX projects and UC solutions Create and maintain technical specs and solution documents Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne’s best practices Provide technical support and training for the Operations team on 911 emergency communications systems Gain a strong understanding of unified communications architecture, networking, and cloud computing Interact with a variety of internal stakeholders: Carbyne’s Operations, R&D, Sales, CTO Office, and Product Managers What You Bring Proven experience with VoIP architecture. Hands‑on installation experience deploying open‑source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.) Extensive knowledge and understanding of VoIP deployments and protocols like SIP, SDP, RTP, WebRTC, and their troubleshooting. Understanding of video/audio codecs, packetization, encryption, and transport 3+ years of experience in solutions deployment of open‑source VoIP solutions 3+ years of experience in networking. Proven knowledge and experience in networking, full knowledge of the OSI model and deep understanding of 1‑7 Network Layers Good understanding of Linux environments, including bash scripting Hands‑on experience deploying on Private and Public network/security clouds (AWS) Nice‑to‑Haves Industry certifications like CCIE, CCNP, CCNA Voice Knowledge of Docker and Kubernetes Knowledge of AWS infrastructure Work Location This is a hybrid role, with an expectation of four days per week in office. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, dental, and Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Pay Transparency (to be updated) Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $141,000.00 – $188,000.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements. Base Pay Range: $141,000 USD – $188,000 USD Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at View email address on click.appcast.io or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email View email address on click.appcast.io. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at . If you receive a suspicious offer or outreach from an email address that is not @axon.com , or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to View email address on click.appcast.io. #J-18808-Ljbffr Axon