Account Manager - Construction

Account Manager - Construction

Be Yourself. Build Your Career. Be Exceptional Together.

At Werner, we're more than an electrical distributor we're a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person's voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other.

Job Summary

The Account Manager serves as a high value add consultant for end customers to leverage Werner products and services while seeking win-win outcomes to achieve long term business partnerships.

Essential Functions

• Manage designated book of business to achieve profitability goals relative to annual operating plan (AOP).
• Conduct sales visits with existing and prospective customers.
• Prospect new opportunities through networking, cold calling, and other lead generation techniques.
• Understand and identify customer needs and communicate value propositions.
• Leverage disciplined sales process and customer relationship manager (CRM) to document sales pipeline and develop / manage sales forecast.
• Manage the sales cycle, performing lead qualification, arranging and providing demonstrations, quoting, and closing.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Collaborate with cross-functional teams, including Customer Service Representatives and Product Management, to communicate and implement commercial strategies.
• Develop and maintain relationships with key vendors.
• Collaborate with Product Management teams to develop and maintain complex vendor relationships.
• Attend relevant trade shows and attend/ host relevant customer events; collaborate with Marketing with planning process as required.

Required Qualifications

• Bachelor's degree in Marketing, Sales, Business, or related field OR
• 3-5 years of customer service and sales experience in lieu of a degree.
• Intermediate proficiency with Microsoft Office Suite.
• Must have and maintain a valid driver's license.
• Ability to travel regularly through assigned territory. Some overnight travel is required.

Preferred Qualifications

• At least 5 years of related outside account management in a business-to-business setting is highly preferred.
• Experience leveraging disciplined sales process.

Company Overview

Founded in 1948, Werner has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 12 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a "Great Place to Work."

Employee Benefits

• Medical, Dental, and Vision Insurance
• Short & Long-Term Disability Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with company match
• Paid holidays, vacation, personal, and sick days
• Pet Insurance
• Identity Theft Protection
• Accident Insurance & Critical Illness Coverage
• Tuition Reimbursement
• Annual bonuses and merit increases based on performance
• Employee Assistance Program (EAP)
• Wellness Programs
• Employee Resource Groups (ERG)
• Career Development & Leadership Training
• Paid Parental Leave

Werner is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.