Dental Front Office Coordinator

Job Description

Job Description

Dental Front Office Coordinator – Experienced Dental Professionals Only Locations: Brentwood, TN
Employment Type: Full-Time
Schedule: Monday–Thursday, 6:30 AM–3:30 PM, with occasional Fridays
Practice Type: Periodontal & Implant Specialty Practice
Pay: $23–$27/hour, based on experience

DENTAL OFFICE EXPERIENCE REQUIRED

This is not an entry-level position. Applicants must have previous hands-on dental office experience to be considered. Experience in periodontics, implants, oral surgery, or another dental specialty is a plus. Cross-trained RDAs with front-office experience are encouraged to apply.

About the Position

We are an established, patient-focused Periodontal and Implant Specialty Practice seeking an experienced, dependable, organized Dental Front Office Coordinator for our Brentwood team.

The ideal candidate understands dental terminology, scheduling, insurance, patient accounts, financial discussions, and the pace of a busy dental practice. Excellent communication, accuracy, professionalism, and customer service are essential.

Responsibilities

• Patient scheduling, confirmations, cancellations, recalls, and rescheduling

• Patient check-in and check-out

• Collecting payments and discussing estimated patient portions and balances

• Verifying dental insurance eligibility and benefits

• Assisting with insurance claims and follow-up

• Maintaining accurate patient, insurance, and demographic information

• Communicating with patients regarding treatment, scheduling, insurance, and financial matters

• Coordinating with doctors, clinical staff, administrative team members, and referring offices

• Maintaining HIPAA compliance and patient confidentiality

• Performing general front-office duties

• Assisting at another Middle Tennessee location when necessary

Qualifications

• Previous dental office experience required; 2+ years recent experience required
  
  
• Knowledge of dental terminology, procedures, scheduling, insurance, and patient accounts

• Dental front-office experience with scheduling, insurance verification, check-in/check-out, financial discussions, and/or treatment coordination

• Experience with dental practice-management software; Open Dental is a plus
  
  
• Strong computer and keyboarding skills

• Excellent communication and customer-service skills

• Strong attention to detail and ability to multitask

• Professional, dependable, punctual, and team-oriented

• High school diploma or equivalent

What We Offer

• $23–$27/hour , based on experience

• Health insurance stipend after 90 days

• Paid time off and paid holidays after 90 days

• Profit-sharing/bonus opportunity after 90 days

• Uniform allowance after 90 days

• 401(k) benefits after one year

• Continuing education opportunities

• Team appreciation events

• Consistent daytime schedule with no routine evenings or weekends

• Supportive, professional specialty-practice environment

How to Apply

Experienced dental professionals interested in joining our team should submit a current resume, three professional references, and salary requirements.

Applicants without previous dental office experience will not be considered.

Reliability, professionalism, teamwork, and excellent attendance are essential. Employment may be contingent upon satisfactory background and reference checks.