Senior Human Resource Generalist

Senior HR Generalist

The Senior HR Generalist is a client-facing position responsible for performing full-scope human resources services within the position's level of responsibility. These services may include payroll, benefits administration, onboarding/offboarding, employee relations, compliance, client interactions, and other HR-related projects. We are seeking a results-oriented individual to work as an Senior HR Generalist in a fast-paced and rapidly growing environment. One position is available at this time in the St. Louis, MO office.

Essential Functions and Primary Duties

• Manages and completes a variety of tasks and interacts with clients to appropriately address day-to-day HR operations as required by the scope of services within the client engagement
• May take the lead in client functions and client transitions to ensure the integration and efficient operation of the HR function
• Serves as the first point of contact for escalated or complex HR matters; problem-solves and seeks support to address client-related matters
• Performs work in and has an advanced level understanding of compliance with applicable federal and state employment regulations and laws, company policies, and HR Services standards
• Oversees employee onboarding to ensure the proper completion of all new hire paperwork, conducts new hire orientation, reviews client policies and procedures with new hires
• Oversees the offboarding process for separating employees in accordance with company, state, and federal regulations
• Ensures all client processes and documentation are current and accurate
• Processes client payrolls using third-party payroll platforms:
• Collects and reviews time, attendance, and leave information (applicable to the DC team only)
• Maintains payroll-related information and inputs into the payroll system (e.g., separations, tax exemptions, and misc. changes)
• Previews payroll changes prior to transmitting payroll
• Prepares and submits retirement, FSA, and HSA remittances (as applicable) in applicable platforms
• Serves as the first point of contact for employee and client payroll-related questions
• Ensures accuracy of all payroll-related data (e.g., benefits, retirement, tax, etc.)
• Completes application forms for state tax withholding identification numbers, unemployment insurance identification number(s) and workers' compensation insurance, and performs the steps necessary to register the Organization to do business in new states in which employees are hired; researches and resolves payroll-related tax notices received; and closes out tax withholding accounts as appropriate (applicable to DC team members only)
• Conducts quarterly and annual reviews of payroll information
• Handles complex payroll situations with payroll providers, state agencies, employees, and client contactsHas a proficient understanding of basic payroll laws and regulations
• Administers benefits:
• Processes new hire enrollments, terminations, and changes
• Ensures compliance with COBRA and HIPAA guidelines
• Manages leave administration under disability plans, state, and federal leave guidelines
• Reviews, processes, and resolves any issues regarding benefit invoice reconciliation
• Assists employees with benefits-related questions and liaises between employees and the benefits broker/ insurance carriers
• Manages annual benefit renewal activities
• Oversee the open enrollment timeline/schedule
• Communicate with employees the steps and actions that need to be taken during the open enrollment period
• Assist the Engagement Manager with evaluating renewals (i.e., quotes, changes, etc.), communication of renewal to client (i.e., cost sharing, plan design, etc.), and strategize with client on renewal decisions (i.e., going to market, plan design, etc.) (applicable to DC team members only)
• Provides support, guidance, and best practice information to clients on policies, procedures, compliance, employee relations, and other HR-related matters
• Understands, interprets, and follows policies, procedures, and applicable employment laws that align with the workplace culture of the client
• Provides on-site support to clients as needed
• Provides support to all HR Services clients as needed
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Participates and leads initiatives that improve the HR Services team; contributes ideas, knowledge, and applicable past experiences

Preferred Qualifications

• A bachelor's degree in Human Resources or other related education, and 5 - 10 years of relevant experience, or any similar combination of education and experience
• Experience managing HR functions across multiple states
• Proven experience working with external clients in an HR consulting or outsourcing capacity.
• Strong knowledge of federal, state, and local employment laws and regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment.
• Proficiency in HR software and payroll systems.
• HR certification (e.g., SHRM-CP, PHR) is a plus.
• PHR or SHRM-CP Certification or other human resources or payroll-related certifications
• Excellent computer skills and proficient in Excel, Word, and Outlook
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
• Excellent interpersonal skills and a collaborative work style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast-paced environment
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Experience working with different HRIS, including managing the implementation of new systems

Minimum Qualification

• 3 years of experience as a subject matter expert
• Must maintain current required licenses and certifications relevant to field of expertise
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Effective customer service skills
• Proficient use of applicable technology
• Ability to work in team environment as well as independently
• Ability to analyze and prioritize multiple responsibilities

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.