Senior Director, eCommerce Development, Mobile

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Step into a pivotal role where your technical leadership fuels Spectrum's rapid mobile sales growth. As Senior Director of eCommerce Development (Mobile), you will drive engineering delivery and platform architecture for the mobile buy flow, connecting consumer and business experiences across the Spectrum ecosystem. Your vision will transform how customers engage with mobile commerce and contribute to Spectrum's ongoing success.

How You'll Make an Impact

• Direct engineering teams to deliver scalable mobile shopping, checkout, and activation platforms
• Set technical direction and architectural standards for evolving mobile commerce solutions
• Develop engineering managers and tech leads to make strategic decisions
• Overcome integration challenges across device catalogs, carrier systems, trade-in workflows, and activation processes
• Modernize platforms with Architecture, optimizing APIs and modular components
• Implement AI-driven tools and customer experiences to advance development and recommendations
• Connect technical initiatives to business outcomes, driving customer acquisition and satisfaction
• Shape organizational growth through hiring, standards, and team structure

Working Conditions

• Work in an office environment with occasional travel, plus the option to work from home one day each week through Spectrum\'s Hybrid Work Policy

What You\'ll Bring to Spectrum

Required Qualifications

Education

• Bachelor\'s degree in computer science, Software Engineering, or related technical discipline or equivalent experience

Experience

• 5+ years managing engineering organizations of 30+ engineers across multiple product teams
• 5+ years at director level or above, managing engineering managers or senior tech leads
• 10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements
• 7+ years designing complex integration architectures including third-party APIs, carrier systems, device catalogs, or multi-system orchestration
• 7+ years driving platform modernization and architectural transformation while maintaining delivery velocity
• 7+ years operating in matrixed organizations with cross-functional products, design, and architecture partners

Skills

• Strong architectural judgment across front-end, back-end, and API orchestration
• Deep understanding of modern web application architecture including Angular, component-based frameworks, TypeScript, SCSS, RxJS, NgRx
• Experience with Node.js backend orchestration, BFF patterns, API fan-out, session management, middleware orchestration
• Integration expertise across backend systems including product catalogs, carrier integrations, device inventory, trade-in services, activation APIs, billing systems
• Knowledge of mobile commerce product catalogs, plan configurations, BYOD compatibility, trade-in workflows, multi-line management, promotion engines
• Experience with converged commerce architecture spanning multiple product lines
• Platform scalability experience including design systems, component libraries, modular architecture, micro-frontends, API optimization
• CI/CD pipelines, release management, blue/green deployments, feature flag strategies, branching strategies
• Performance engineering expertise including page load optimization, API response time, payload optimization, caching strategies
• Observability and monitoring for application performance and production health
• Understanding of accessibility standards (WCAG 2.1 AA)
• Familiarity with security practices for consumer-facing eCommerce
• Ability to drive scalable engineering solutions without micromanaging
• Navigating ambiguity in a rapidly evolving product space

Preferred Qualifications

Education

• Master\'s degree

Experience

• Experience in telecom, cable, broadband, wireless, or mobile industries
• Experience leading engineering organizations of 50+ engineers across multiple product surfaces

Skills

• Mobile commerce and telecom product expertise
• Unified shopping and acquisition funnel optimization
• AI/ML integration for development and customer experience
• Agile delivery and engineering velocity improvement
• Scaling teams through hiring and leadership development
• Familiarity with AEM and migration to Angular-based architectures

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant\'s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $155,600.00 and $300,800.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. When you join our team, you\'ll be keeping our customers connected to what matters most in 41 states across the U.S. Learn about Life at Spectrum.