Director, Customer Experience Strategy — Healthcare CX
Jobleads-US
Genentech is seeking a Director, Customer Experience (CX) Strategy to transform how we connect with patients, providers, and caregivers across CMG. The role leads a high-impact CX Strategy team, embedding human-centered design, omnichannel engagement, and data-driven decisions into enterprise strategy and decision-making.
The position requires 8+ years in CX and 5+ years in healthcare-related fields, with strong leadership and communication skills to influence senior teams.
#J-18808-Ljbffr Jobleads-USVacancy posted 21 hours ago
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