Credit Risk Strategy-Engagement Manager
$140k - $160kEXL Service
Job-ID: 20640Category: Data AnalyticsLocation: San Francisco, California, United StatesWorkplace: HybridPosted: 2026-10-14Job Role: Engagement Management-Engagement ManagerExperience (In Years): 6-9Job Location: San Francisco, California, USAWork Location: San Francisco or Dallas/Frisco or New YorkWork Mode: 1-2 days/week in officePay Range: $140K/Yr - $160K/Yr Base + Annual BonusFor more information on benefits and what we offer please visit us at The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the processOwn a portfolio. Own an assigned consumer lending portfolio (personal loans, credit card, student loan refinance) — monitor risk and performance and recommend strategy enhancements.Build strategies. Develop and implement underwriting, line/loan-amount, pre-screen, and risk-tier strategies aligned to the client’s risk appetite.Analyze hands-on. Use SQL and Python to analyze large datasets and identify drivers of losses, approvals, and profitability.Test and optimize. Run champion/challenger and A/B tests to improve approval, pricing, and limit strategies — balancing risk, revenue, and customer experience.Leverage data. Use internal, bureau, third-party, and alternative/cash-flow data to strengthen decisioning.Govern fairly. Conduct fair lending testing and ensure alignment with client policies and regulatory requirements.Partner broadly. Collaborate across Business, Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies accurately.Communicate clearly. Translate analyses into crisp insights and presentations for client stakeholders and leadership.QualificationsBachelor’s in a quantitative discipline (Statistics, Mathematics, Economics, Computer Science, Data Science, Engineering, or related); Master’s preferred.5+ years in credit risk, credit strategy, or risk analytics — ideally in consumer lending (banking, fintech, or analytics consulting).Strong hands-on SQL and Python skills for data extraction, manipulation, and analysis.Working knowledge of decision trees / segmentation and credit lifecycle concepts (underwriting, roll rates, vintage analysis).Demonstrated experience owning or developing credit strategies and monitoring portfolio performance.Strong problem-solving skills and the ability to turn data into actionable, business-facing recommendations.Excellent communication and stakeholder-management skills — comfortable operating as an embedded consultant.PreferredPersonal loan or credit card credit risk experience.Experience with alternative/cash-flow data, scorecard development, or decision engines.Exposure to visualization tools (Tableau / Power BI) and version control (Git).Prior client-facing or consulting experience.ResponsibilitiesOwn a portfolio. Own an assigned consumer lending portfolio (personal loans, credit card, student loan refinance) — monitor risk and performance and recommend strategy enhancements.Build strategies. Develop and implement underwriting, line/loan-amount, pre-screen, and risk-tier strategies aligned to the client’s risk appetite.Analyze hands-on. Use SQL and Python to analyze large datasets and identify drivers of losses, approvals, and profitability.Test and optimize. Run champion/challenger and A/B tests to improve approval, pricing, and limit strategies — balancing risk, revenue, and customer experience.Leverage data. Use internal, bureau, third-party, and alternative/cash-flow data to strengthen decisioning.Govern fairly. Conduct fair lending testing and ensure alignment with client policies and regulatory requirements.Partner broadly. Collaborate across Business, Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies accurately.Communicate clearly. Translate analyses into crisp insights and presentations for client stakeholders and leadership.
$205k - $230k
...Quadrant for Contract Lifecycle Management, a Fortune Great Place to... ...The Director, Adoption Strategy will lead the evolution and... ...our products, and our customer engagement model continue to evolve.... ...escalation leader for complex or at-risk customer engagements, providing...RiskFull timeContract work$150k - $180k
As the Risk Strategy and Pricing Engagement Manager, you will play a pivotal role in analyzing and designing credit risk and pricing strategies for Fintech clients. This position requires extensive experience in the lending industry, along with a profound understanding...RiskWork at office2 days per week3 days per week- ...in yourself, your career, and the financial world.SoFi’s Credit team manages credit risk activities for our lending products (Student Loan... ...Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management...RiskWork experience placementWork at officeRemote work
- ...Americans to achieve more.About the RoleSummaryJob Description SummaryAs a key member of the Credit Risk Team, you will be responsible for managing and crafting risk strategies along with developing and tracking appropriate metrics. You will develop personal loan underwriting...RiskFull timeWork at officeLocal areaRemote workRelocationFlexible hours
$230k - $287k
...Director, Collections Strategy & Analytics, you will... ...optimizing portfolio credit performance across our... ...to identify emerging risk trends, perform root-cause... ...to borrower engagement, digital outreach, and... ...collections or credit risk management.Leadership: Proven track...RiskFull timeWork at officeLocal areaRemote workFlexible hours2 days per week- ...GTM, and Product to evaluate risk, negotiate terms, and close transactions... ..., leveraged finance, private credit, or debt capital markets who... ...Gimlet’s debt capital markets strategy across GPU‑and asset‑backed... ..., and close Build and manage relationships with lenders, private...RiskLong term contract
$173k
...Senior Manager, Strategic Finance Chime was created with the mission... ...the intersection of financial strategy, bank partnerships, and... ...cross-functionally with Product, Risk, Legal, Analytics, and Accounting... ...scaling unsecured consumer credit offerings Serve as a trusted...RiskFull timeLocal area- ...of Americans to achieve more.About the RoleThis role leads credit strategy and pricing for Happen Bank's Home Improvement lending segment... ...for shaping how the bank underwrites, prices, and manages risk in this segment, balancing growth with disciplined, risk-adjusted...RiskFull timeWork at officeLocal areaRemote workRelocationFlexible hours
$150k - $180k
...support leaders the tools to manage that complexity, from AI agents... ...an account expansion strategy and serving as the Voice of Customer... ...by identifying areas of risk and creating success plans for... ...business reviews, and executive engagement.Preferred: 3+ years of experience...Risk$225k - $240k
...We help clients develop and activate AI strategies, build robust technical capabilities,... ...THE ROLE AND RESPONSIBILITIES The Engagement Manager position includes: Managing the execution... ...expertise in strategy, operations, risk management, and organization...RiskWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$225k - $240k
...Oliver Wyman is a global leader in management consulting. With offices in 60 cities... ...knowledge with specialized expertise in strategy, operations, risk management, and organization... ...Francisco Role: Telco + Quotient -AI - Engagement Manager Practice Overview:...RiskWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...entity.Your future teamThe Trust Engagement team is a globally... ...help our customers to perform risk assessments they require to trust... ...meet our goals. As a Senior Manager, you will drive the growth and... ...executing a winning enterprise strategy that aligns with Atlassian’s...RiskWork at officeLocal area
$100k - $196k
About this role:The Senior Credit Risk Specialist (P3) is an individual contributor on the Transaction... ..., and optimization of data-driven risk strategies that enable real-time transaction... ..., and quantitative techniques to help manage risk across millions of transactions each...RiskFull timeWork experience placementRemote workRelocation package1 day per week- ...your development.The first line Finance Risk Management (FRM) function is an in-business... ...implements a cohesive risk management strategy and framework to adequately identify and... ...liquidity, market, capital, counterparty credit, and regulatory risk management across...RiskFull time
$161.93k - $269.88k
.... The ideal candidate brings strategy and operations expertise, as... ...Governance & Assurance Strategy Manager on the Audit & Assurance team... ...client pursuits and engagement delivery relating to AI Governance... ...conducting management system audits, risk assessment reviews,...RiskFull timeLocal areaVisa sponsorship$176.6k - $238.9k
...seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery... ...is needed, and manage technical risks. You will be expected to achieve and maintain... ..., shape cross-organizational technical strategies, and establish best practices in your...RiskLocal areaWorldwideFlexible hours$190k - $195k
...Oliver Wyman is a global management consulting firm known for combining... ...change, and IT strategy to create real client value.... ...improve data quality and reduce risk. FinOps Practice: Built a... ...applicable base salary range for the engagement manager role is $225k to $240...RiskMinimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...Founding Customer Success Manager We're looking for a Founding Customer Success Manager... ...back into messaging, product, and sales strategy What we're looking for: ~47 years in... ...an account you saved before it flagged at-risk ~ Experience driving adoption inside complex...RiskWork at officeRelocation package
$126.82k - $149.2k
...you excel at—all from Day One.Job DescriptionCredit Strategy is a dynamic team within Credit Risk Management focused on optimizing the identification,... ...motivated in a fast paced and demanding environmentHighly engaged, strong attention to detail, and outcome orientedStrong...RiskFull timeTemporary workWork experience placementWork at officeLocal area3 days per week$198.7k - $391.6k
...channels for growth, customer engagement, and margin performance - not... ...within their broader growth strategy, build the value narrative and... ...The Commerce Strategy Senior Manager is a client-facing consulting... ...managing scope, timelines, risks, dependencies, and client needs...RiskLocal areaShift work- ...building modern identity governance for the AI eraintelligent access management that empowers enterprises to move fast while staying secure.... ...Opal deeply, see real value, and grow with us, and you'll spot risk early enough to do something about it. These are not...Risk
- We are seeking a hands-on Product Analytics Engagement Manager to own product performance analytics across customer acquisition and engagement... ...variances.Conduct ad-hoc deep dives for Product, Credit, Risk, Fraud and other stakeholders.Develop dashboards and measurement...Risk
- ...finance industry together.First line Finance Risk Management (FRM) is an in-business strategic risk... ...implements a cohesive risk management strategy and framework to adequately identify... ..., capital, market, counterparty credit, and regulatory risk management across...RiskFull time
- ...expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center... ...in-class. As an Asset Wealth Management Credit Risk Senior Associate , you will support... ..., advisors and institutions with strategies and expertise that span the full spectrum...Risk
$148.8k - $238.3k
...choose us every time. Your ImpactOur MBA Strategy & Planning Rotation Program offers the... ...momentum. By taking ownership, anticipating risks, and communicating effectively, you will... ..., operating model design, and change management plan for a new global customer support coverage...RiskFull timeTemporary workLocal areaFlexible hours$114.4k - $143k
...a Strategic Customer Success Manager (SCSM) in AppFolio's Revenue Organization... .... Your Impact Retention and risk mitigation Protect and grow... ...sharpen your account-health strategy. Adoption and usage Educate... ...customer advocacy by building engaged reference customers who...RiskFull timeFlexible hours$100k - $200k
...at scale. The Role The Customer Engagement Manager owns a portfolio of strategic... ...view of each account: engagement status, risk exposure, opportunity pipeline, and the... ...forecasting, risk assessment, and growth strategy. 2. Delivery Orchestration Staff...Risk$140k - $190k
...million customers access over $42 billion in consumer credit. With a relentless focus on improving our... ...Role:We're seeking a data-driven and hands-on Sr Manager on our Card Credit Risk team to lead line management strategy for our card portfolio - owning credit line increase...RiskWork at officeLocal areaRemote workFlexible hours$180.2k - $225.2k
...on serving ambitious businesses. Credit and lending are central to that... ...together.The Senior Technical Program Manager for Credit and Lending will own... ...between Engineering, Product, Risk, Compliance, Treasury, and Operations: setting strategy for how these programs run,...Risk$225k - $240k
...Oliver Wyman - Operations Supply Chain –Engagement Manager Job Specification Practice... ...cost efficiency, reducing supply chain risk, and optimizing footprint to become market... ...knowledge with specialized expertise in strategy, operations, risk management, and organization...RiskMinimum wageWork at officeLocal areaImmediate startRemote workFlexible hours3 days per week1 day per week
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