Catering Manager

Requires facilitating effective communication between all departments in order to provide the best catering experience for the customer. Must have pleasant phone manners, and be sales motivated. Must effectively lead the Catering Department by training all Catering Clerks/Drivers about job operations, product knowledge, sales skills, and providing the best customer service in the industry. Able to create efficient department schedules on the company’s workforce management software that aligns with payroll budgets. Is an effective communicator and can develop organized plans alongside Store Management during peak times such as the holidays. Understands the importance of maintaining a clean environment, including the catering desk, storage areas, and vehicles. Must be able to perform all aspects of the department such as sales calls, sales meetings, catering management software, troubleshooting, driving/delivery, and working the sales desk. The list of essential functions is not exhaustive and may be supplemented as necessary by the company. Must be 21 years of age. Complete training in catering operations. Demonstrate capability to interact with customers, vendors and associates. Must have pleasant phone manners, and be sales motivated. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a scheduled based on the business needs of the store location. Authorized to work within the U.S. Valid Massachusetts License. Secondary Job Functions Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. May be required to attend Food Shows and large Catering Functions. May be required to deliver catering orders if driver is unavailable. Other duties as assigned by management. Physical Demands Frequency Crawling. 0% (N) Never Carrying and lifting up to 40 lbs, climbing up to 8 feet, balancing, stooping, kneeling, and crouching, 1-33% (O) Occasionally Standing and walking on tile or concrete, sitting, pushing and pulling up to 200 lbs, bending, and smelling. 34-66% (F) Frequently Handling, fingering, feeling, reaching at waist or overhead, talking, seeing, and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Toxic exposure (see material safety data sheet) and hazardous equipment (mechanical moving parts). 0% (N) Never Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, nuisance dust, fumes, and sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting of back and neck. 67-100% (C) Continuously Machines, tools, and equipment utilized Computer and telephone. Repetitive Action Continuous movement of entire body. Working Conditions Working environment is inside and outside and may include exposure to cold and hot temperatures. Hiring Range In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $21.70 - $28.20 per hour. #J-18808-Ljbffr