Receptionist (H)

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Receptionist to work at our Lennar location. Core Job Summary: The Receptionist welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. Core Responsibilities: Greet patients or family members in a courteous and professional manner in all clinic areas. Coordinate all aspects of clinic signing procedures following the standards set by the Department, including all guidelines provided by the HIPAA Privacy Office in relation to patient confidentiality and privacy. Instruct patients in all activities that will take place during their visit and act as a liaison between the registration and medical staff when required. Generate and maintain a tracking log by recording information on site for every scheduled visit or walk‑in appointment. Gather additional data upon request of the Supervisor or Director as needed. Review appointments scheduled in UChart to ensure that patients are registered according to appointment time and advise them of any anticipated delays. Inform physicians and nurses in the clinic when patients arrive late for appointment and re‑scheduling may be necessary. Assist registration staff as necessary. CORE QUALIFICATIONS High school diploma or equivalent. Minimum 1 year of relevant experience. Knowledge, Skills and Attitudes Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. Any relevant education, certifications and/or work experience may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff #J-18808-Ljbffr