Professional Services - ServiceNow ITOM Expert

Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO PoliciesEnterprise architecture domainsAMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestrationDiscovery technologies (ADDM, TADDM, DDMA/UD, etcService modeling techniques (TPL, TQL, etc.)Event management platforms (Netcool, HPOM, BPPM, etc)Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)Cloud Management Platforms such as AWS, VMware, BMC, etc.Understanding of industry standard protocols such as TCP, SNMP, SOAP, and RESTIT Operations experience in storage, network and compute of enterprise environmentsMiddleware applications (Oracle, WebSphere, etc.)ITIL / CMDB implementations (CCMDB, UCMDB, etc.)Scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, Exhibits prior and current technical expertise in web technology and the ability to learn new technologyExceptional communication and presentation skills to include technical and business concepts.)Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project deliveryStrong interpersonal skills, customer centric attitude, ability to deal with cultural diversityProven team player and team builderCustomer-facing technical consulting experience with ServiceNowExperience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processesExperience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNowServe as a visionary, thought-leader, and platform evangelistEducate, guide, inspire and influence prospective customers on what is possible in ServiceNowApplies innovative technical solutions to business and the application processes and Help clients get excited about how a transformation can impact their businessCreate partnerships with clients and build relationshipsAdvise on business process and service management best practicesDefines and documents procedures for processes and workflowsWorks on multiple projects as a project team member, occasionally as a project leaderResponsible for troubleshooting problems as reported by usersSupports Web access and electronic messaging services and maintains a secure systems environmentCommunicates effectively with management and other members of the projectDemonstrate the product, both standard and tailored, to prospects and existing customers,Integration of disparate systems using SOAP and REST APIsMid-Server Configuration (to facilitate REST calls); CMDB configuration and integrationCreation of Web Service for data integrationAdditional duties as assigned and defined by managementAdvanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO PoliciesEnterprise architecture domainsAMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestrationDiscovery technologies (ADDM, TADDM, DDMA/UD, etcService modeling techniques (TPL, TQL, etc.)Event management platforms (Netcool, HPOM, BPPM, etc)Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)Cloud Management Platforms such as AWS, VMware, BMC, etc.Understanding of industry standard protocols such as TCP, SNMP, SOAP, and RESTIT Operations experience in storage, network and compute of enterprise environmentsMiddleware applications (Oracle, WebSphere, etc.)ITIL / CMDB implementations (CCMDB, UCMDB, etc.)Scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, Exhibits prior and current technical expertise in web technology and the ability to learn new technologyExceptional communication and presentation skills to include technical and business concepts.)Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project deliveryStrong interpersonal skills, customer centric attitude, ability to deal with cultural diversityProven team player and team builderCustomer-facing technical consulting experience with ServiceNowExperience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processesExperience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNowServe as a visionary, thought-leader, and platform evangelistEducate, guide, inspire and influence prospective customers on what is possible in ServiceNowApplies innovative technical solutions to business and the application processes and Help clients get excited about how a transformation can impact their businessCreate partnerships with clients and build relationshipsAdvise on business process and service management best practicesDefines and documents procedures for processes and workflowsWorks on multiple projects as a project team member, occasionally as a project leaderResponsible for troubleshooting problems as reported by usersSupports Web access and electronic messaging services and maintains a secure systems environmentCommunicates effectively with management and other members of the projectDemonstrate the product, both standard and tailored, to prospects and existing customers,Integration of disparate systems using SOAP and REST APIsMid-Server Configuration (to facilitate REST calls); CMDB configuration and integrationCreation of Web Service for data integrationAdditional duties as assigned and defined by managementAdvanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO PoliciesEnterprise architecture domainsAMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestrationDiscovery technologies (ADDM, TADDM, DDMA/UD, etcService modeling techniques (TPL, TQL, etc.)Event management platforms (Netcool, HPOM, BPPM, etc)Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)Cloud Management Platforms such as AWS, VMware, BMC, etc.Understanding of industry standard protocols such as TCP, SNMP, SOAP, and RESTIT Operations experience in storage, network and compute of enterprise environmentsMiddleware applications (Oracle, WebSphere, etc.)ITIL / CMDB implementations (CCMDB, UCMDB, etc.)Scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, Exhibits prior and current technical expertise in web technology and the ability to learn new technologyExceptional communication and presentation skills to include technical and business concepts.)Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project deliveryStrong interpersonal skills, customer centric attitude, ability to deal with cultural diversityProven team player and team builderCustomer-facing technical consulting experience with ServiceNowExperience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processesExperience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNowServe as a visionary, thought-leader, and platform evangelistEducate, guide, inspire and influence prospective customers on what is possible in ServiceNowApplies innovative technical solutions to business and the application processes and Help clients get excited about how a transformation can impact their businessCreate partnerships with clients and build relationshipsAdvise on business process and service management best practicesDefines and documents procedures for processes and workflowsWorks on multiple projects as a project team member, occasionally as a project leaderResponsible for troubleshooting problems as reported by usersSupports Web access and electronic messaging services and maintains a secure systems environmentCommunicates effectively with management and other members of the projectDemonstrate the product, both standard and tailored, to prospects and existing customers,Integration of disparate systems using SOAP and REST APIsMid-Server Configuration (to facilitate REST calls); CMDB configuration and integrationCreation of Web Service for data integrationAdditional duties as assigned and defined by managementPosting Date:Department: -