Graduate Student Services Advisor (5157C) - EECS

About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and MacArthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond. Together, we change the world. At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and providing space for supportive colleague communities via numerous employee resource groups. We invite applicants who are inspired by our Principles of Community and who are eager to be part of our exciting Strategic Plan, which charts Berkeley's next era of excellence. Learn more about some of our accomplishments at Points of Pride. Departmental Overview The Department of Electrical Engineering and Computer Sciences (EECS) in both the College of Engineering and the Division of Computing Data Science and Society (CDSS), is the largest department on the Berkeley campus consisting of over 130 faculty, adjunct, active emeriti and PIR appointments, 3,500+ undergraduates both in the College of Engineering and the College of Computing, Data Science and Society, 750 graduate students, and 60+ staff members. EECS programs are consistently ranked in the top three by many measures, including U.S. News & World Report's national and global ranking. Annual operating budget not including research expenditures for EECS is $37+ million. The Department is actively engaged in teaching and research in the disciplines of Artificial Intelligence, Computational Biology, Databases, Graphics, Hardware / Architecture, Human-Computer Interaction, Operating Systems / Networking, Programming Systems / Software, Scientific Computing, Theory, Vision (in Computer Science) as well as Biosystems, Communication/Networking, Communications/Physical Layer, Control, Design, Modeling, and Analysis, Electromagnetics/Antennas, Integrated Circuits, Optics, Physical Electronics Devices, Physical Electronics/MEMS, Optoelectronics, Energy, Robotics, Signal Processing for Image & Video, Signal Processing for Speech & Audio (in Electrical Engineering). Computer Science operates research and instructional laboratories in Soda Hall and Sutardja Dai Hall, and Electrical Engineering operates facilities in Cory Hall and Sutardja Dai Hall. EECS also has a significant technical staff support structure to provide support for research and instructional laboratories and fabrication facilities. Reporting to the EECS Director of Graduate Affairs, this position serves as the Graduate Student Services Advisor for the Computer Science division, supporting approximately 250 students. The Graduate Student Services Advisor provides graduate student services and advising while also supporting the broader EECS student services unit and assisting the Director of Graduate Affairs with graduate student services for the department as a whole. Application Review Date The First Review Date for this job is: August 24, 2026 - Open Until Filled Responsibilities Academic Advising: Identifies and refers for resolution intricate student issues / grievances such as alleged discrimination, complex grade dispute issues, and students' personal crises; recommends petition exceptions that affect the requirements of multiple departments; facilitates new course approval through interaction with the Coordination of College Policy, Academic Senate, or similar organization. Advises continuing graduate students on all aspects of their degree programs such as registration and enrollment, policies and procedures, degree requirements, petitioning for expectations, administrative issues, personal issues affecting studies, departmental and campus programs and graduation. Monitors student progress, update and manages student records and graduate student database. Services as the main contact for communication between the graduate students and the university. Keeps graduate students informed of important dates and deadlines as well as relevant departmental and university news along with overseeing the monthly newsletter. Provides counseling support and references to other university resources as determined necessary. Exercises judgement with respect to confidentiality and sensitivity of student issues and concerns. Act as liaison with other campus offices for students with problems/conflicts. Serves as backup advisor for EE doctoral students. Department/School/College Policies: Advises chairs/deans on the formulation of departmental/school/college policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of organization's academic policies and recommends new or changed policies; recommends solutions to organizations problems without precedent. Recommends resolutions of student issues and/or grievances to Director and Vice Chairs of Grad Matters. Approves, denies or makes recommendations regarding petitions and requests to the Vice Chair as needed. On behalf of the Vice Chair, composes correspondences including verification letter, completion of degree requirements, petitions for exceptions, exemptions or extensions. Exercises designated signature authority on appropriate Graduate Division forms. Advises faculty on policies and procedures on all aspects of graduate students regarding the degree program. Analyzes existing departmental policies, programs and procedures as they relate to CS graduate students and the department graduate population as a whole. Works with staff, faculty members/committees, and graduate student leaders to revise or update them, identifying potential solutions and/or clarifications and paying attention to the consequences of any proposed changes. Program Oversight: Within an academic department/school/college provides, and makes recommendation for the improvement of the CS Graduate Program. Assists the Director and Executive Director with providing leadership and professional expertise in operations for continuing graduate student matters. Coordinates the CS division's preliminary exam and biannual graduate student review. identifies areas of needs within the existing graduate program and work with staff, faculty, and staff leadership to address these issues. Collaborates with the EECS administrative computing group, graduate unit staff and student leaders to update and improve the student database, student website, and other departmental student information systems. Suggest ways to streamline and automate processes to enhance the student services experience as well as staff efficiency and effectiveness. Assists the admissions officers with student recruitment, and workshops. Provides student data and statistics about the graduate student population and academic progress for use in the department's strategic planning, grant proposals, and for the College of Engineering. Leads the student affairs team with special events, programs and project such as new graduate students orientation, commencement, and department town halls and assists with visit day. Professional Development: Participates in professional student services committees that develop policies/procedures with nationwide impact. Maintains and updates a working knowledge of College and campus student affairs issues by taking appropriate classes, attending campus-wide student affairs meeting, and networking with peers. Stays current with higher education trends particularly as related to Electrical Engineering and Computer Science. Other duties as assigned. Required Qualifications Bachelor's degree in related area and / or equivalent experience / training. Previous experience advising students at the university level. Advanced knowledge of advising and counseling techniques. Demonstrated understanding of the principles and practices of graduate student services at UC or a large research university. Familiarity with EECS programs and requirements. Skills in monitoring/assessing people, processes or services, to make improvements. Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. Able to work independently and effectively to manage multiple important priorities. Ability in problem identification and reasoning; ability to develop original ideas to solve problems, persuasion, leadership. In-depth knowledge of the field's post-degree employment opportunities and practices. Strong interpersonal skills. Multicultural competencies; ability to work with diverse populations. Proven ability to create and maintain effective working relationships with faculty, staff and students. Ability to work as a team member. Excellent verbal and written skills. Organized and service-oriented. Knowledge of common computer application programs, such as the MS office suite and Adobe Acrobat. Experience with website maintenance. Hands-on experience and expertise with UC Computer systems used for student services. Knowledge of University-specific computer application programs and knowledge of University and department principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Interest in supporting the work of a large academic department in a research university. Preferred Qualifications Master's degree in Student Affairs, Counseling, or a related field. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $76,230 to $105,840 yearly ($8,820 to $11,287.50 monthly). This is a 100% career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is covered by the collective bargaining agreement between UAW (United Auto Workers) and the University of California Regents for SV. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr University of California-Berkeley