Technical Writer

Why StifelStifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.Let's talk about how you can find your place here at Stifel, where success meets success.What You'll Be DoingThe Business Process Integration Technical Writer focuses on creating and supporting the technical documentation efforts of the Business Process Integration (BPI) department. Responsibilities will include writing, structuring, and updating technical documentation for systems and processes within the department by working closely with Project Managers, Business Analysts, and Technical Analysts. This position requires an individual who can quickly grasp complex business processes and technical solutions.What We're Looking For•Build an understanding of the BPI department and systems.•Contribute to BPI efforts to implement and maintain technical documentation management solutions.•Work closely with team members and leaders within BPI to effectively document system architecture, technical processes, and procedures.•Follow principles and standards for documentation that will contribute to the success of new deployments and post-implementation support.•Create diagrams, charts, and other visual aids to assist users in understanding technology.•Produce high-quality documentation that meets established standards and is appropriate for the intended audience.•Present documentation for review, incorporate feedback and make updates as necessary.•Ensure documentation is clear and accurate.What You'll Bring•Excellent writing skills.•Experience in technical writing or software documentation.•Excellent communication skills with the ability to relay information well in both written and verbal form.•Experience in writing and publishing a variety of documents to an equally varied assortment of audiences.•Ability to grasp technical concepts and make them easily understandable in text and pictures.•Well organized and consistently delivers on commitments.•Able to validate your instructions with hands-on use of software tools and systems.•Keen attention to detail.•Ability to interact professionally with diverse executives, managers, and subject matter experts.Education & Experience•Minimum Required: Bachelor's degree in Computer Science, Business Administration, Technology, or a related field.•Minimum Required: 2+ years of post-BS progressive experience utilizing process control and written skills.Systems & Technology•Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, and Visio) and process modeling software.About StifelStifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.Stifel is an Equal Opportunity Employer.