Branch Manager

R10093314 Branch Manager (Open) Location: Detroit/Dearborn, MI (ADI) - Dry-ice logistics The Branch Manager oversees daily store operations to achieve or advance sales and margin goals. This involves promoting sales, delivering excellent customer service, nurturing inventory levels, and balancing expenses through purchase support. Additionally, the Branch Manager fosters facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient customer service, maintaining good housekeeping, and harmonizing overall operational efficiency. Responsibilities Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries. Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities. Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits. Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports. Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch. Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions. Conduct periodic performance reviews for branch associates. Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources. Qualifications Previous management experience in a customer facing environment. Background in supporting and leading teams within a retail or industrial distribution environment. Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment. Proficient computer skills and an interest in learning new digital tools. The ability to navigate multiple priorities concurrently. Self‑motivated with a focus on contributing to the overall team's success. Excellent verbal and written communication skills to effectively act as a bridge between staff and management. Preferred Qualifications 3+ years experience in the welding or safety industry. 3+ years experience in sales with proven success. Benefits Standard package includes Medical, Dental, Vision, Life, AD&D, Short‑term and Long‑term Disability, Employee Assistance Program, Pre‑tax commuter transportation benefit, Parental leave, Vacation, Sick time, Floating holidays, Jury duty and funeral/bereavement leave, and paid holidays for all eligible full‑time employees. Eligible employees also receive a 401(k) plan with company matching, Tuition Reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should consult the bargaining agreement for eligibility details. Recruiter Information Recruiter: Cherese Aviles | View email address on click.appcast.io View phone number on click.appcast.io Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at View email address on click.appcast.io. #J-18808-Ljbffr