Billing Manager

Inspired by the teachings of Jesus Christ, the mission of Cardinal Ritter Senior Services is to be a recognized provider in giving person centered care through an integrated continuum of quality residential, healthcare, and supportive social services for senior adults throughout the Archdiocese of Saint Louis.


Job Summary

We are seeking a dedicated and detail-oriented Billing Manager to oversee our medical billing operations. The Billing Manager is responsible for directing the daily operations of the billing and collections department. Key objectives include maximizing cash flow, maintaining compliance with federal and state healthcare regulations (such as HIPAA), and fostering positive relationships with residents, insurance payers, administrators, Archdiocese Finance Office and co-workers.

Responsibilities

Oversee the entire billing cycle, from clean claim submission to final payment posting.

• Recruit, train, and mentor billing staff; set performance goals and conduct regular performance reviews.
• Monitor and analyze claim denials; develop strategies to appeal rejected claims and minimize future errors.
• Ensure all billing practices adhere to HIPAA guidelines and government payer (Medicare/Medicaid) regulations. Ensure all regulatory filings (ie Medicare revalidation, PECOS, Medicaid revalidation, etc. are completed accurately and timely)
• Prepare and present monthly reports on accounts receivable (A/R) aging, collection rates, and overall revenue metrics to senior management. Prepare documents necessary for Medicare and Medicaid cost reports.
• Establish and update standard operating procedures for billing and collections to improve efficiency.
• Act as a liaison with insurance companies to resolve complex billing issues and negotiate contracts.
• Assures Finance Office equipment is maintained and in good working condition.
• Assures Finance Office co-workers comply with all policy and procedure.
• Performs annual performance evaluations of Finance Office staff.
• Perform other duties as assigned.

Experience and Requirements

Bachelor's degree in Accounting, Business Administration, or a related field preferred.

• At least 5 years of experience in medical billing (skilled nursing preferred), with 3+ years in a supervisory or management role.
• Knowledge of Medicare and Medicaid compliance requirements.
• Experience with Electronic Health Records (EHR).
• Experience with Matrix strongly preferred.
• Demonstrate competence and proficiency in Microsoft Office Suite.
• Strong ability to analyze data trends and identify operational deficiencies.

Required Skills

• Competence with Microsoft Office suite (Excel, Word, Power Point)
• Excellent computer skills
• Competence with electronic health record (Matrix)
• Strong attention to detail
• Strong analytical and problem-solving skills
• Effective written and verbal communication skills
• Excellent interpersonal skills

Cardinal Ritter Senior Services does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Cardinal Ritter Senior Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.


Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.


Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

Promoting the dignity of human life within a variety of high-quality, specialized communities while providing older adults the programs and community-based services to fully live their best lives.

Benefits

As a part of the Catholic Charities family, you'll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.