Field Service Technician - Passenger Boarding Bridges

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

The Field Service Technician is responsible for traveling to customer sites (airports) to perform installation, configuration, service, maintenance, and repair of passenger boarding bridges (PBBs) and related airport ground support equipment, including JetAire and Jetpower systems. This role supports field operations and requires a strong mechanical and electrical aptitude, a customer-first mindset, and the ability to learn and apply technical procedures in real-world environments.

We pay a per diem every night you spend away from home when traveling (up to 80% travel).

This is hourly, so we pay overtime as well.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned

• Perform installation, configuration, diagnostics, maintenance, and repair on mechanical, electrical, and electromechanical systems including HVAC-related components

• Troubleshoot, diagnose, and resolve system malfunctions using established methods and technical knowledge

• You will learn to diagnose, repair, and perform routine maintenance on:

  • Passenger boarding bridge systems (including drive systems, elevation/lift mechanisms, rotunda and cab assemblies)

  • Electrical and control systems (wiring, relays, sensors, PLCs, and control panels)

  • JetAire and Jetpower systems (including PCA units, ground power units, and associated components)

  • Mechanical systems (gearboxes, bearings, structural components, and docking mechanisms)

• Perform service, maintenance, and repair of passenger boarding bridges (PBBs), including electrical, mechanical, and control system components

• Conduct a Hazard Safety Assessment prior to each job to ensure a safe working environment

• Travel regularly to domestic and occasional international customer sites to perform field service functions

• Maintain and manage service tools and repair inventory in field service vehicle

• Communicate directly with customers to assess product usage, gather technical feedback, and provide basic operational guidance

• Provide product orientation and support to customers on operational and maintenance aspects of equipment

• Escalate complex or unresolved technical issues to senior technicians or engineering support

• Assist service centers and dealer technicians with troubleshooting support when needed

• Document service activities, repair actions, and customer interactions clearly and accurately

• Contribute to root cause analysis and failure reporting processes

MINIMUM QUALIFICATIONS

• High School Diploma or GED and three (3) or more years of relevant experience in machine assembly, automotive or equipment maintenance, facilities maintenance, or light fabrication; or previous relevant contracting experience with Oshkosh Corporation; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role

• Valid driver’s license must be maintained at all times

• Ability to obtain a passport

• Ability to pass a TSA background check

• Strong mechanical and technical skills with foundational electrical troubleshooting capability

• Ability to read and interpret basic schematics and technical documentation
  Ability to travel up to 80%

STANDOUT QUALIFICATIONS

• Technical degree preferred

• Exposure to PLCs, automation systems, or control systems

• Experience in construction equipment, heavy equipment, or automotive service environments

• Demonstrated ability to work in a customer-facing role with strong communication skills

WORKING CONDITIONS
The following represents general working conditions for this role. Specific conditions may vary depending on business needs and individual circumstances.

• This role combines office-based administrative duties with physical activity in field or production environments.

• In the office setting, tasks may require extended computer use, sitting, and attending meetings.

• Field or floor work may involve walking across various terrains or shop floors, standing, moderate lifting (up to 50 pounds), climbing stairs, and exposure to varying temperatures or noise levels.

• Must be able to shift focus between detailed cognitive work and occasional physical tasks as needed.

• Reasonable accommodations will be provided for qualified individuals with disabilities to support performance across both office and field responsibilities.

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Pay Range:

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at View email address on aiapply.co.

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.