COMMUNITY HEALTH WORKER

Job Description

Job Description

VACANCY ANNOUNCEMENT

COMMUNITY HEALTH WORKER

Red lake homeless shelter-community health service program

Open: April 2, 2025- Until filled.

Position Summary:

The Red Lake Homeless Shelter’s “Homeless to Homes Programs” is a Housing Support program developed to address multiple barriers facing individuals who are currently housed/unhoused. The Community Health Worker (CHW) will work with the vulnerable population in providing education and support for health-related topics that may have historically created barriers for individuals who are homeless or at risk of homelessness. The position will require working in an office setting as well as making home visits to individuals participating in the program. The position may require working outside traditional office hours to possibly include weekends and holidays. The person in this position must be able to work with individuals with a wide range of backgrounds and demographics. Majority of time will be spent meeting with clients and effectively managing time. Reports to Executive Director/ Red Lake Community Health Services Program Director, Full time position, w/benefits. Salary; DOQ.

PERFORMANCE EXPECTATIONS:

In performance of their respective tasks and duties all employees are expected to conform to the following:

• Uphold all principles of confidentiality to the fullest extent.

• Adhere to all professional and ethical behavior standards of the organization.

• Interact in an honest, trustworthy, and respectful manner with clients, employees, community, visitors, and vendors.

• Comply with the organization’s policies and procedures.

• Maintain a current insurable driver’s license.

• Display respect and understanding of the organization’s philosophy and values.

• Strive to meet performance expectations of working with clients in the shelter or community.

ESSENTIAL RESPONSIBILITIES/DUTIES:

This position will be responsible for working under the supervision of a Medical Assistance enrolled physician, registered nurse, advanced practice registered nurse or mental health professional and will be responsible for the coordination of the initial visit to establish Community Health Worker services. The position will also be responsible for:

• Provide community-based services to eligible adult clients (age 18+) with health conditions that impacts their ability to live successfully in the community.

• Assist individuals with the development of health goals and plans.

• Coordinate and refer individuals for appropriate medical needs and attend appointments upon request.

• Develop educational health related materials and curriculum to

• Document services and visits in appropriate electronic health records system.

• Communicate important information pertinent to the client’s Housing Case Manager and other professionals working with the client.

• Schedule and attend appointments with participants in program.

• Motive individuals to be active, engaged and participants in their health.

• Coach patients in effective management of their chronic health conditions and self-care.

• Meet with individuals 2-5 hours a week in the community, shelter or in the individual’s home. It is expected that 20 – 30 hours a week will be spent in direct client interaction with a full caseload.
• Ensure that services are delivered in a manner that is culturally sensitive and appropriate following a holistic and person-centered delivery method.
• Support the person in applying for all benefits (county, state, tribal and federal) that will help them afford their housing.
• Participate in supervision, under the direction of designated supervisor.
• Provide program and client transportation as needed.
• Maintain a caseload of at least ten clients or more as assigned, meeting productivity guidelines, and proactively seeking referrals as needed to maintain a full case load. Typical caseload will be 15 clients.
• Maintain billing and documentation in accordance with Department of Human Services guidelines, and submit billing according to procedures established by department: daily progress/encounter notes, billing encounters, monthly progress reports, and file reviews in health records (either paper or electronic).
• Input data into the Procentive system in a timely manner for reporting and funding purposes.
• Provide client level data for periodic (quarterly, every 6 months and annual) reporting for grant funded programs.
• Participate and assist in the tasks associated with client care including evaluation of client safety and appropriate interventions related to their functioning and safety.
• Acts as an advocate for clients as needed.
• Provide crisis assistance as needed.
• Attend trainings and conferences to comply with all continuing education requirements, and further enhance technical and programmatic knowledge.
• Abide by and comply with the rules of confidentiality, Data Privacy Act, mandatory reporting laws, HIPPA requirements, and organizational policies and procedures.
• Attend community meetings as requested by the Executive Director. Performs other duties as assigned.

EDUCATION/WORK EXPERIENCE/QUALIFICATIONS:

• At least 18 years old.

• High school graduate or equivalent.

• Received a certificate from the Minnesota State Colleges and Universities System approved Community Health Worker curriculum.

• Willing to obtain first aid and CPR within 6 months of hire.

• Valid Minnesota driver’s license and reliable transportation with valid insurance.

• Knowledge of established concepts, principles and practices related to housing and homelessness, with full consideration of mental, emotional and physical factors.

• Knowledge of American Indian culture and traditions.

• Complete mandated reporter training, which includes training on vulnerable adult law.

• Ability to use critical thinking skills, function independently and make complex decisions based on standards of care, policies and procedures, critical pathways.

• Knowledge of regulatory agencies documentation requirements and ability to accurately and completely document clinical data.

• Knowledge of the pharmacology of various medications (both legal and illegal substances), their therapeutic effects, side effects, and adverse reactions.
• Ability to prioritize activities and organize time effectively.
• Ability to provide good customer service with a patient-centric approach.

• Excellent interpersonal skills in handling interactions with staff, other agencies, groups, and patients and families; capable of working with and actively participating with a diverse multi-disciplinary team.

• Basic knowledge of principles, procedures, techniques, trends and literature of social work (e.g., mental disorders, human development, social policy, developmental disabilities, cultural factors, etc.).
• Ability to handle sensitive situations in a calm, professional manner.
• Experience with computerized management information system and capable of entering client sensitive data into Procentive and other electronic data information systems.
• Ability to communicate effectively (written and spoken) with co-workers, clients and outside parties.
• Strong observation, assessment, and crisis management skills.
• Ability to handle stress and unstable client behavior.
• Ability to work independently with minimal direction and within part of a team.
• Excellent organizational and documentation skills.
• Basic knowledge of current standards in mental health, housing/homelessness, public health and public welfare, and Federal, State, and Tribal programs in these fields in order to provide advocacy and enhance patient’s functioning and access to identified community resources.
• Knowledge of substance abuse and causes and symptoms of mental health issues.
• Basic operation of a workstation (turning on/off, knowledge of basic functions and components) and general office equipment use/storage/maintenance of multiple usernames and passwords. Computer-related problem-solving skills through the use of available trainings and help desk.
• Knowledge of Microsoft Office Suite (Word, Excel, etc.), internet software and appropriate storage of electronic files.
• Ability to perform other duties as assigned.

PREFERRED QUALIFICATIONS:

• Associate’s Degree in one the of the Behavioral Sciences or Applied Science Degree - Human Services and two years of experience working in a shelter or community setting. – OR-

• Bachelor’s degree in Social Sciences, e.g., Social Work, Sociology, Psychology, Chemical Dependency

TO APPLY: Applications and copies of certificates/diplomas are being accepted at the Human Resources Department, P.O. Box 546, Red Lake, MN 56671 Phone View phone number on us.fitly.work. Email: View email address on us.fitly.work

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