Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I spent eight years as a State Farm team member, always knowing that owning my own agency was the goal. That experience gave me a strong foundation in customer service and teamwork.

Our agency enjoys supporting the local community, including sponsoring area high schools and building relationships with the families we serve.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. As a growing agency, you'll have the opportunity to grow alongside the business and make a meaningful impact.

Our culture is collaborative and team-focused. We work together toward shared goals, support one another, and believe success is a team effort. I'm looking for someone who is loyal, dependable, hardworking, and leads with integrity. If you're ready to be part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Jamie Mcbeth - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.