Public Safety Dispatcher

Dispatcher

The following duties are listed at the full performance GS-08 grade level:

Coordinate initial emergency response, evaluating incidents, soliciting all necessary information, and applying judgment according to interagency guides, protocols and pre-plans.

Receive and evaluate emergency calls, soliciting information to initiate an appropriate response of emergency services personnel, acquiring critical information (law enforcement, fire, medical search and rescue, etc.) from the public and other public safety agencies.

Use a variety of specialized computer programs such as NCIC (National Criminal Information Center), NLETS (National Law Enforcement Telecommunications System), and CAD (Computer Aided Dispatch) in the performance of dispatch duties.

Complexity of communication center will vary by park location. Centers may perform multi-jurisdictional all-risk incidents (law enforcement, wildland fire, structural fire, aviation, intelligence, medical, search and rescue, and other emergency services), and/or serve at an interagency level (collaborate with federal, state, county, and local agencies).

Serve as the senior dispatcher on staff, providing orientation, training, and leadership for lower graded or new dispatchers. At this level, dispatchers are expected to be able to troubleshoot issues and contribute to more efficient operations by reviewing and making recommendations for improvement of operating procedures.

Duties will be developmental in nature when filled below the full performance level.

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until. The initial cut-off date for referral of eligible applications will be, with subsequent cut-off dates of every 15 days. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification and/or time-in-grade requirements must be met for those applications submitted by the first cut-off date.

Some positions are career seasonal. The nature of seasonal work may vary from year to year, which is generally based on budget, workload, and/or weather. A career seasonal work schedule provides for at least 26 weeks (13 pay periods) of full-time work, and as many as 26 weeks (13 pay period) of non-duty/non-pay time per year as determined by management. The non-pay time for these positions may be two weeks to six months but is expected to be two consecutive weeks between (ex. October and December). See locations below for non-pay time. You will have the option to continue your health coverage while in non-pay status. Positions may be filled in the following duty locations:

Everglades NP - Homestead, FL, 1 position, GS-05/06/07, Perm FT, for additional info contact Davy Duca

Great Smokey Mountains NP - Gatlinburg, TN, 1 position, GS-07/08, Perm FT, PCS Offered, for additional info contact Doraliz Heemstra

Lake Mead NRA - Boulder City, NV, 6 positions, GS-05/06/07/08, Perm FT, PCS Offered, for additional info contact Kristin Lewis

Mount Rushmore NM - Keystone, SD, 1 position, GS-05/06, Perm FT, for additional info contact Todd Grabow

National Capital Region Communications Center - Harpers Ferry, WV, 4 positions, GS-05/06/07 and GS-07/08, Perm FT, for additional info contact Robin Thomas **Although the positions identified above may be listed as Permanent Full-time, these locations may also fill Permanent Career-Seasonal positions from this announcement.**