Care Coordinator - Behavioral Health

Job Description

Job Description

Mental Health Kokua (MHK) is hiring a full-time Care Coordinator to support residents living in the Kauhale supportive housing community at the Iwilei Center on Oahu . This role focuses on helping residents maintain stability by coordinating health services, appointments, and essential resources that support recovery and independent living.

In this role, you will work closely with residents, case managers, and community providers to ensure individuals have consistent access to care, transportation, benefits, and wellness supports. This position is ideal for individuals with experience in behavioral health, housing programs, or social services who want to make a meaningful difference in a supportive housing environment.

What You’ll Do (Responsibilities)

• Care Coordination: Schedule and track medical, psychiatric, and behavioral health appointments and support follow-through
• Service Navigation: Assist residents with benefits enrollment, transportation, and access to community services
• Resident Engagement: Conduct regular check-ins and encourage participation in wellness activities and recovery supports
• Safety & Crisis Response: Monitor resident well-being and respond appropriately to emergencies or concerns
• Documentation: Maintain accurate records and update client information in HMIS, EMR, and internal systems
• Team Collaboration: Coordinate with program staff, case managers, peer specialists, and external providers
• Program Support: Assist with on-site service events, wellness activities, and recovery-focused programming

Care Coordinator Qualifications

• Minimum: High school diploma or equivalent, plus 2 years in behavioral health, housing, or social services; OR Associate’s degree with 1 year experience
• Preferred: Bachelor’s in Social Work, Psychology, Human Services, or related field; experience with HMIS or care coordination platforms
• Current TB clearance, CPR, and First Aid certification (or ability to obtain)
• Must pass a criminal background check and drug screening
• Able to lift up to 25 lbs and respond to facility-related needs

Requirements & Work Conditions

• Ability to work assigned schedules in a community-based supportive housing environment
• Work involves standing, walking, and occasional lifting
• May involve coordination with community providers and transportation arrangements

Benefits of Joining Mental Health Kokua

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility

Why Mental Health Kokua?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Our supportive housing programs help individuals build stability, independence, and meaningful connections within the community.

Your work helps people access care, maintain housing, and move forward in recovery.
Apply today and help create opportunities to begin again!