Commercial Account Executive, Reforge Learning

About The Team Reforge Learning has joined forces with Miro. As the Commercial Account Executive for Reforge Learning, you will work with our go‑to‑market team and cross‑functionally with product, engineering, and marketing. You will sell and deliver on Reforge Learning’s value proposition to build AI‑native product teams, while championing Miro’s mission to empower teams to create the next big thing. About The Role We're looking for a high‑efficiency Commercial Account Executive who can close inbound deals at scale while managing a renewal book of business. This isn't a traditional hunter role—you'll be qualifying and converting warm inbound leads, helping us build a seamless renewals motion, and identifying and implementing automation opportunities to 10x your impact. What You’ll Do Serve as the sole Commercial AE, owning the entire segment end‑to‑end — from inbound qualification through discovery, demo, negotiation, and close — with no shared accountability and no handoffs. Manage and improve a renewal book of business, building proactive at‑scale interventions that identify at‑risk accounts early and drive meaningful retention improvement without requiring a high‑touch motion for every account. Design and implement AI‑native workflows and automation that allow a single person to operate at a volume and impact level that manual processes simply can't reach. Own the playbook — defining the processes, cadences, and systems that will serve as the foundation for the segment and export learnings upmarket to the enterprise team over time. Become a genuine product expert capable of having high‑value conversations with product managers, VPs of Product, and CPOs about roadmaps, feedback loops, and team development. Track and analyze your own performance data to identify what's working, iterate quickly on what isn't, and surface insights that improve outcomes across the broader commercial team. What You’ll Need 2-4 years of B2B SaaS sales or account management experience with a consistent track record of meeting or exceeding quota in high‑volume, transactional environments — you know what it feels like to own a number with no one to share it with. Proven experience closing deals in the $10K‑$30K ACV range at meaningful monthly volume — pipeline management at pace is second nature. Demonstrated AI fluency, not just familiarity, but a track record of actively experimenting with and building AI‑driven workflows that meaningfully improve your output. High agency and comfort operating as a team of one — you create direction rather than waiting for it and are energized by full ownership without constant oversight. Renewal or account management experience, you understand the full customer lifecycle and know how to drive retention at scale with limited direct contact. Comfort with ambiguity, failure, and iteration — you treat a broken motion as an opportunity, test quickly, and improve without needing permission to try something new. Strong async communication skills — clear, concise writing that moves deals and relationships forward efficiently in a remote‑first environment. Benefits We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location‑specific benefits, please refer to our Global Miro benefits board. Salary Ranges Los Angeles salary range: $116,000–$174,000 USD San Francisco salary range: $116,000–$174,000 USD New York salary range: $116,000–$174,000 USD #J-18808-Ljbffr Miro