Assistant Service Manager - Heights on Huron

Job Description

Job Description

Description:

Community Name: Heights on Huron

Unit Count: 252

Schedule: Monday - Friday

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

The Assistant Service Manager helps the Service Manager lead and delegate maintenance requests, preventative maintenance duties, and amenity area maintenance for the property. They will work directly with the Service Manager on all aspects of the community and oversee a safe, secure, and comfortable living environment for residents, visitors, and associates. This position assists in leading the maintenance team by being a mentor and a leader. This role will effectively manage the Service Manager's responsibilities while the Service Manager is out. The Assistant Service Manager will respond to after-hour emergencies while on-call.

What You’ll Do…

• Manage maintenance staff by setting directions, priorities, and schedules daily.
• Assign and review work for maintenance workers, daily review of work orders’ status.
• Maintain property inventory, monitor purchase orders, invoice approvals, and the maintenance budget.
• Detect deficiencies within the building and grounds and take and/or delegate necessary action.
• Ensure maintenance work orders are completed to the highest efficiency and safety standards.
• Demonstrates strong customer service skills and maintains clear, professional communication with residents, vendors, and team members.

What You Need to Succeed…

• High School Diploma or GED preferred.
• 3+ years of property management maintenance experience required.
• The following licenses are required within 18 months of hire and/or progressing towards these licenses: OSHA, EPA, CPO, and CAMT.
• Experience with plumbing, electrical, heating, air-conditioning, appliances, and many other repair areas.
• Written, verbal, and oral communication skills; including checking email and phone/voicemail daily.
• Basic computer skills and knowledge of property management systems such as Yardi, SightPlan, etc.
• Budget knowledge.
• The following licenses are required within 18 months of hire and/or progressing towards these licenses: OSHA, EPA, CPO, and CAMT.
• Pass criminal background screening prior to employment.
• Possession of a valid driver’s license and up-to-date vehicle insurance is required.
• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

What We Do for You…

• Premium pay available for required duties completed outside regular operating hours based on business needs and after-hours coverage.
• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.
• Avanti Cares Program that helps employees in financial need.
• Tenure-based Anniversary Recess.
• Avanti Advisors Program to help new hires with onboarding.

Application Deadline: We are accepting applications continuously and will review them as they are received until the role is filled.

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with View email address on ziprecruiter.com.