Front Desk Supervisor

Job Details: Level: ExperiencedJob Location: Hotel Alex Johnson - Rapid City, SD 57701Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.00 - $20.00Job Shift: Any Responsibilities Make room reservations and check guests in and out of the Hotel. Issue room keys, pamphlets, discount cards, etc. Provide information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Ensure confidentiality, security, and safety of hotel guests regarding Front Desk communications at all times. Arrange transportation for guests. Compute bills, post charges, collect payment, and make change for guests. Run various reports - hand written and computer. Maintain the cleanliness and neatness of the front desk and lobby area. Wear a uniform up to property standards and name tag at all times on property. Perform other duties as assigned to meet business needs. Qualifications Must be 18 years or older. Must have strong computer skills and ability to learn hotel property management system(s). Ability to quickly learn front desk technical procedures, such as check-in, check-out, selling skills, computer operations, telephone operations, etc. Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co‑workers and with all levels of management. Working knowledge of MS Office required; hotel property management systems a plus. Proven ability to multi‑task in a high volume work setting with strong attention to detail and deadlines. Dependable with reliable transportation and the ability to work a flexible schedule. Ability to stand for extended periods of time. Benefits for full‑time Associates Health/dental/vision/life insurance 401k plan with 3% match after one year of employment. Company‑wide discounts on hotel rooms and restaurants. Daily pay to all Associates through ZayZoon. An equal‑opportunity employer. #J-18808-Ljbffr